Trade Hospitality & Events Coordinator

Santa Rosa, CA, USA|Travel, Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $20.69 - $32.34

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401(k)

Discretionary profit sharing

Paid Time Off

Paid holidays

Tuition Reimbursement

Employee Wine Discounts

Merchandise discounts

Gym discounts

Job Description

Delicato Family Wines is a renowned winery and wine producer based in California, known for its commitment to quality and innovation in the wine industry. With a rich heritage of winemaking and a reputation for delivering exceptional wine experiences, Delicato Family Wines represents a prestigious and dynamic environment for professionals passionate about wine, hospitality, and event coordination. The company operates several vineyards and winery locations, including the Francis Ford Coppola Winery in Geyserville, CA, which serves as a hub for both production and customer engagement, including trade hospitality and special events.

The Trade Hospitality/Events Coordinator role at Delicato Fa... Show More

Job Requirements

Must be 21 years of age
high school diploma or equivalent
minimum three years wine or hospitality related experience in a customer facing role
valid driver’s license with appropriate automobile insurance and clean driving record
TIPS certified or certification within 90 days of employment
CA food handler’s certification required
working knowledge of wine industry and culture
exceptional communication and customer service skills
ability to work extended hours and shift rotations
ability to lift and carry cases of wine
ability to work indoors and outdoors with exposure to temperature variations and weather conditions
proactive planning and problem-solving skills
strong attention to detail and organizational skills
friendly and professional demeanor and appearance

Job Qualifications

High school diploma or equivalent
minimum three years wine or hospitality related customer-facing experience in winery, restaurant, or hotel
working knowledge of wine industry and culture
ability to communicate wine knowledge at all experience levels
wine industry experience and wine education certification preferred
strong organizational, communication, and customer service skills
ability to plan proactively, think critically, and solve problems
professional demeanor and appearance
strong computer skills including Microsoft Office
knowledge of high-level food and beverage operations
valid driver’s license with clean driving record
TIPS certification or ability to obtain within 90 days
California food handler’s certification

Job Duties

Calendars, facilitates, and executes wine tastings, tours, experiences, and wine education activities for executives, owners, sales, trade, media, marketing, leadership, and internal or external needs
processes, coordinates, and calendars hospitality request forms, maintains trade calendars, responds to personalized guest requests, and assists in events and experiences
manages overnight accommodation and reservations for suites or cottages, partnering with cross-functional departments
proactively communicates with sales teams to understand priorities for trade visits including key brands and guest needs
works directly with brand, sales, and winemaking teams to understand strategies and create programs showcasing wines and educating trade guests
executes sales and internal guest visit requests according to hospitality request forms
maintains inventory and replenishment of hospitality essentials in guest accommodations
processes all charges related to visits and ensures timely receipts and reporting
supports, coordinates, and hosts special visits, onsite and offsite pourings, events, experiences, and internal meetings
develops trade programs including operational improvements and customizations
acts as primary point of contact for trade guests
builds rapport and establishes relationships between trade guests and winery team
creates and maintains proposals, contracts, and event orders for events including timeline, schematics, vendor contracts, details, and guest requests
plans, organizes, facilitates, and executes private and company-sponsored hospitality events
secures necessary workforce, equipment, and other event-related requirements
acts as event captain during events supervising event staff and operations
facilitates phone inquiries, emails, and correspondence related to trade, corporate, and private special events
other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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