Aimbridge Hospitality logo

TownePlace Suites Phoenix Chandler Fashion Center - General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $80,000.00 - $85,000.00
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Work Schedule

Standard Hours
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Benefits

employee discount
Dental Insurance
Health Insurance
AD&D insurance
401(k)
Employee assistance program
Disability insurance
Paid Time Off
Vision Insurance

Job Description

Aimbridge Hospitality is a globally recognized leader in hotel management, renowned for its expansive portfolio of over 800 hotels worldwide. The company is dedicated to delivering exceptional guest experiences and operational excellence, grounded in a people-first culture that values collaboration, diversity, and professional growth. With a commitment to innovation and quality service, Aimbridge fosters an environment where employees are empowered to thrive and guests feel truly at home. The organization offers comprehensive benefits and advancement opportunities, making it a premier employer in the hospitality industry.

The role of General Manager at Aimbridge is a pivotal leadership position responsible for the overall success of the property, specifically at the TownePlace Suites by Marriott Phoenix/Chandler Fashion Center located in Chandler, AZ. This extended-stay hotel is conveniently situated just a five-minute walk from the Chandler Fashion Center Mall and features top-tier amenities including free WiFi, premium cable TV, fully equipped kitchens in one-bedroom suites, a complimentary buffet breakfast, an outdoor pool, and a 24-hour fitness center. The General Manager is entrusted with overseeing daily operations, maximizing financial performance, and maintaining high service standards to ensure every guest enjoys an outstanding experience.

In this capacity, the General Manager will employ strong leadership skills to drive revenue growth, optimize cost management, and uphold compliance with all applicable policies and regulations. This includes crafting effective sales strategies, managing budgets, and forming strategic partnerships with key accounts. Additionally, the role demands expertise in utilizing reporting tools and technology to enhance operational efficiency and informed decision-making. A significant aspect of the position involves fostering a supportive and cohesive team environment through coaching and mentoring staff while promoting a culture that prioritizes guest satisfaction and employee engagement.

Aimbridge’s General Manager is also a critical community ambassador, building and nurturing relationships with hotel owners, local leaders, and stakeholders. The company’s culture emphasizes teamwork and continuous improvement, highlighted by daily stand-up meetings that celebrate successes and encourage problem-solving initiatives. Candidates for this role will benefit from a company dedicated to leadership development programs, management apprenticeships, and a broad array of employee benefits including daily pay options, medical, dental, and vision coverage, short and long-term disability, life insurance, paid time off, an employee assistance program, and a 401k retirement plan.

This full-time position requires a qualified individual who combines a passion for hospitality with operational expertise and a talent for inspiring teams. If you are ready to lead a vibrant property that emphasizes both guest delight and employee well-being, Aimbridge Hospitality welcomes your application to join their dynamic team and help set new standards in the hotel industry.

Job Requirements

  • at least six years of progressive experience in a hotel or related field or four-year college degree with four to five years of related experience or two-year college degree with five to six years of related experience
  • valid driver’s license for applicable state
  • availability to work full-time
  • excellent organizational and multitasking abilities
  • strong problem-solving skills
  • ability to work under pressure
  • willingness to foster a team-oriented culture

Job Qualifications

  • six years of progressive experience in hotel management or related hospitality field
  • four-year college degree with four to five years of related experience or two-year college degree with five to six years of related experience
  • strong leadership and team-building skills
  • proven ability to manage budgets and financial reporting
  • excellent communication and interpersonal skills
  • proficiency with hospitality management systems and technology
  • commitment to delivering exceptional guest experiences

Job Duties

  • boost revenue and control costs to maximize profitability
  • develop and implement sales strategies to increase bookings
  • manage budgeting and financial reporting
  • utilize technology and systems to streamline operations
  • ensure exceptional guest service and promptly resolve issues
  • lead, coach, and motivate the team to achieve performance goals
  • build and maintain positive relationships with owners, community leaders, and stakeholders

Job Criteria

Experience

Expert Level (7+ years)


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