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TownePlace Suites Minneapolis St Paul Airport - Front Desk PM
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Our hotel provides guests with a welcoming and comfortable environment, designed to make every stay memorable and enjoyable. We offer Studio and two-bedroom suites, each equipped with a full kitchen, complimentary Wi-Fi, and an in-room Home Office Suite, ideal for business travelers or those seeking temporary housing. Guests can maintain their fitness routine with our 24-hour fitness center or relax in our outdoor pool. Our amenities include a free Morning Break Breakfast and a convenient In-A-Pinch Market stocked with snacks. Conveniently located near popular attractions such as the Mall of America, Twin Cities Premium Outlets, MN Zoo, and the Xcel... Show More
Job Requirements
- Open availability from 3 PM to 11 PM
- Weekends availability required
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Ability to use hotel management software
- Strong communication skills
- Ability to work in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Prior experience in hotel front desk or related customer service role preferred
- Strong communication and interpersonal skills
- Familiarity with hotel management software
- Proficiency in Microsoft Office suite
- Ability to multitask and manage time efficiently
- Problem-solving and conflict resolution skills
Job Duties
- Greet guests warmly and manage smooth check-ins and check-outs
- Handle guest inquiries and requests efficiently
- Coordinate with hotel departments to ensure seamless guest experiences
- Manage reservations and maintain accurate records
- Assist with billing and financial transactions
- Address and resolve guest concerns promptly
- Maintain front desk area and ensure it is welcoming and organized
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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