TownePlace Suites Las Vegas Henderson - Housekeeping Assistant Supervisor
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Daily Pay
Medical Coverage
dental coverage
vision coverage
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
The hotel, renovated in late 2016, is a well-established extended-stay accommodation located in South Las Vegas. It provides guests with a range of modern amenities including full kitchens in rooms, large workspaces, and modular closets supplied by The Container Store. The hotel caters to both business and leisure travelers seeking convenience and comfort, offering free Wi-Fi, daily hot breakfast, and gym access with passes to EOS Fitness across the street. Its location is highly strategic, with easy access to popular destinations such as Sunset Station Casino, the Galleria Mall, Henderson Convention Center, and the Las Vegas Strip, which is only... Show More
Job Requirements
- At least 1 to 2 years of progressive experience in a hotel or related field
- High school diploma or equivalent
- Ability to comply with Aimbridge Hospitality standards and policies
- Ability to supervise and motivate staff
- Strong interpersonal and communication skills
- Ability to work flexible hours including weekends and holidays
- Proficiency with housekeeping and maintenance operations
- Ability to use pager or radio for communication
Job Qualifications
- At least 1 to 2 years of progressive experience in a hotel or related field
- High school diploma or equivalent
- College coursework in related field helpful
- Previous supervisory responsibility preferred
Job Duties
- Approach all encounters with guests and associates in a friendly, service oriented manner
- Maintain regular attendance in compliance with Aimbridge Hospitality standards
- Maintain high standards of personal appearance and grooming, including wearing proper uniform and name tag
- Comply at all times with Aimbridge Hospitality standards and regulations
- Inspect staff's work performance within assigned section daily to assure standards and productivity
- Inspect all VIP rooms and report availability in the absence of Housekeeping Manager
- Oversee closing of floors at end of day ensuring Room Attendants’ carts are clean and restocked
- Ensure records of daily assignments are completed and turned into Housekeeping Office on time
- Maintain key control system
- Assist with supervision of Laundry and Housekeeping staff, holding them accountable
- Handle Lost and Found items according to standards
- Be familiar with all Aimbridge Hospitality policies and house rules
- Ensure associates are attentive, friendly, helpful, and courteous at all times
- Ensure overall appearance, cleanliness and orderliness of staff
- Carry active pager or radio to maintain contact with Front Office and Engineering
- Oversee daily assignment of duties ensuring each Room Attendant and House Attendant carries work assignment
- Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways and landings
- Report progress of out-of-order rooms to Guest Services Manager daily
- Initiate and follow-up on work orders for repairs and maintenance
- Assist with training of Room Attendants
- Motivate, coach, and counsel staff as necessary
- Collect all keys and assignment sheets daily at end of shift
- Attend meetings as required by Management
- Ensure completion of biannual maintenance and cleaning projects
- Monitor VIPs, special guests and requests
- Perform other duties as assigned by Management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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