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TownePlace Suites Detroit Sterling Heights - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
TownePlace Suites by Marriott in Sterling Heights, Michigan, is a newly renovated hotel located north of Downtown Detroit, strategically positioned adjacent to Macomb County's Lakeside Mall. This hotel caters to travelers looking for a comfortable and convenient stay, whether for relocation, temporary assignments, or short visits. The proximity to several nearby cities including Utica, Warren, Chesterfield Township, and Shelby Township makes it an ideal lodging choice for a wide variety of guests. Along with a wealth of shopping, dining, and entertainment options nearby, the hotel offers easy access to major highways ensuring travelers can navigate the area with ease. Show More
Job Requirements
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Proficiency with hotel management software
- Familiarity with Microsoft Office suite
- Strong communication skills
- Ability to multitask and handle pressure
- Excellent problem-solving skills
Job Duties
- Provide warm and efficient guest service
- Manage check-ins and check-outs smoothly
- Handle reservations and guest requests accurately
- Communicate effectively with guests and team members
- Resolve guest issues and problems promptly
- Maintain organized front desk operations
- Coordinate with other hotel departments as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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