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Aimbridge Hospitality

TownePlace Suites Chattanooga - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our hotel, strategically situated along the I-75 corridor in Chattanooga, Tennessee, is an inviting sanctuary catering to both business travelers and families seeking comfort and convenience. Designed to provide an exceptional stay, each suite boasts a fully equipped kitchen along with dedicated sleeping and working spaces. This thoughtful layout ensures our guests enjoy the perfect balance between relaxation and productivity during their visits. We pride ourselves on a variety of premium amenities including a complimentary breakfast buffet featuring healthy and delicious choices, free high-speed wireless internet throughout the property, and round-the-clock access to our fitness and business centers. In addition... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in a hotel or related field preferred
  • basic computer skills including familiarity with hotel management software and Microsoft Office
  • excellent communication skills
  • ability to provide friendly and efficient guest service
  • problem-solving ability
  • capacity to multitask under pressure

Job Qualifications

  • High school diploma or equivalent
  • experience in hotel front desk or customer service roles preferred
  • proficiency with hotel management software
  • strong communication and interpersonal skills
  • ability to multitask and problem-solve in a fast-paced environment
  • familiarity with Microsoft Office suite
  • attention to detail and organizational skills

Job Duties

  • Provide exemplary guest service welcoming and assisting guests
  • manage guest check-ins and check-outs efficiently
  • handle reservations and coordinate room assignments
  • respond promptly and professionally to guest inquiries and requests
  • maintain communication with housekeeping and other departments to ensure smooth operations
  • resolve guest issues and complaints effectively
  • perform administrative tasks including financial transactions and record-keeping

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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