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TownePlace Suites Boise - Housekeeping Assistant Supervisor
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
TownePlace Suites Boise Downtown is a newly renovated hotel located in Boise, Idaho, known for providing exceptional hospitality services to both business and leisure travelers. Situated just three minutes north of the Boise Airport, this hotel offers easy access to prominent local attractions such as Taco Bell Arena, Boise State University, the Boise Centre, and the Boise Zoo. With a prime location near important corporate hubs including Albertsons Corporate Offices, Simplot Corporate Office, the National Interagency Fire Center (NIFC), and St. Luke's Health Systems, it has become the preferred lodging choice for professionals visiting Boise. The hotel prides itself on... Show More
Job Requirements
- At least 1 to 2 years of progressive experience in a hotel or related field required
- High School diploma or equivalent required
- Ability to work varied schedules as required by the hotel
- Strong communication and interpersonal skills
- Ability to maintain high standards of appearance and grooming
- Familiarity with Aimbridge Hospitality policies and house rules
- Capability to supervise and motivate staff
- Ability to carry and use a pager or radio to maintain communication
- Willingness to assist with training and coaching staff
- Commitment to providing friendly and attentive guest service
Job Qualifications
- At least 1 to 2 years of progressive experience in a hotel or related field
- High School diploma or equivalent
- College coursework in a related field helpful
- Previous supervisory responsibility preferred
Job Duties
- Help administer and coordinate housekeeping functions in assigned sections
- Inspect guest rooms to ensure cleanliness and standards
- Assist Room Attendants as needed and provide training
- Assume all Housekeeping Supervisor functions in their absence
- Approach all encounters with guests and associates in a friendly, service oriented manner
- Maintain regular attendance as required by hotel scheduling
- Maintain high standards of personal appearance and grooming
- Comply with Aimbridge Hospitality standards and regulations
- Inspect staff performance daily to assure standards and productivity levels are met
- Oversee closing of floors ensuring carts are clean and restocked
- Ensure records of daily assignments are completed and submitted on time
- Maintain key control system
- Assist with supervision of Laundry and Housekeeping staff
- Handle Lost and Found items according to standards
- Ensure associates are attentive, friendly, helpful, and courteous at all times
- Oversee daily assignment of duties for Room Attendants and House Attendants
- Monitor cleanliness of carts, linen closets, and common areas
- Report on progress of out-of-order rooms to Guest Services Manager
- Initiate and follow through on work orders for maintenance and repairs
- Motivate, coach, and counsel staff
- Collect all keys and assignment sheets at shift end
- Attend management meetings
- Ensure completion of maintenance and cleaning projects biannually
- Monitor VIP guests and special requests
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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