TownePlace Suites Boise - Housekeeping Assistant Supervisor
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Daily Pay
Medical
Dental
vision coverage
short-term disability income
Long-term disability income
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
TownePlace Suites Boise Downtown is a newly renovated hotel located in the vibrant heart of Boise, Idaho. Recognized as a traveler’s choice among hotels in the area, this property offers guests a combination of comfort, convenience, and first-class amenities. Whether guests are visiting for business or leisure, they can take advantage of the complimentary breakfast buffet, a well-equipped fitness center, an indoor pool, and complimentary WiFi. Strategically positioned just three minutes north of Boise Airport, the hotel provides easy access to the city’s major attractions such as Taco Bell Arena, Boise State University, the Boise Centre, and the Boise Zoo.... Show More
Job Requirements
- At least 1 to 2 years of progressive experience in a hotel or related field
- high school diploma or equivalent
- college course work in related field helpful
- previous supervisory responsibility preferred
Job Qualifications
- At least 1 to 2 years of progressive experience in a hotel or related field
- high school diploma or equivalent
- college course work in related field helpful
- previous supervisory responsibility preferred
Job Duties
- Approach all encounters with guests and associates in a friendly, service oriented manner
- maintain regular attendance in compliance with Aimbridge Hospitality standards
- maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag when working
- comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations
- inspect staff's work performance within assigned section daily to assure standards and productivity levels are met and maintained
- in the absence of Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report availability to Front Office
- oversee the organized closing of floors at the end of the day, ensuring room attendants’ carts are clean and restocked with linen only
- ensure records of daily assignments are completed, signed off on, and turned into the Housekeeping Office on time
- maintain key control system
- assist with supervision of all laundry and housekeeping staff, holding them accountable for work performance
- handle items for "Lost and Found" according to standards
- be familiar with all Aimbridge Hospitality policies and House Rules
- ensure associates are attentive, friendly, helpful, and courteous to guests, managers, and associates at all times
- ensure overall appearance, cleanliness, and orderliness of staff
- carry an active pager/radio to maintain contact with Front Office and/or Engineering throughout shift
- oversee daily assignment of duties, ensuring each Room Attendant and House Attendant carries a work assignment
- monitor cleanliness and orderliness of room attendants’ carts, linen closets, control closets, stairways, and landings
- report progress of all out-of-order rooms to Guest Services Manager daily
- initiate work orders for repairs and maintenance and follow through until completion
- assist with training of Room Attendants
- motivate, coach, and counsel staff as necessary
- collect all keys and assignment sheets daily at end of shift
- attend meetings as required by management
- ensure completion of regular maintenance and cleaning projects biannually
- monitor all V.I.P.s, special guests, and requests
- perform any other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: