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Aimbridge Hospitality

TownePlace Suites Boise - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

TownePlace Suites Boise Downtown is a newly renovated, traveler-favorite hotel located conveniently just three minutes north of the Boise Airport in Boise, Idaho. This premier extended-stay hotel offers guests a comfortable and inviting environment ideal for both business and leisure travelers alike. Within the hotel's premises, guests can enjoy complimentary breakfast buffets, stay active in the fully-equipped fitness center, unwind in the indoor pool, or access high-speed internet via complimentary WiFi. Its strategic location near popular Boise attractions such as Taco Bell Arena, Boise State University, the Boise Centre, and the Boise Zoo makes it an optimal choice for visitors... Show More

Job Requirements

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • high school diploma or equivalent
  • experience in hotel or related hospitality field preferred
  • proficiency with hotel management software
  • familiarity with Microsoft Office suite
  • excellent communication and interpersonal skills
  • strong problem-solving abilities
  • multitasking and organization skills

Job Duties

  • greet guests warmly and provide excellent customer service
  • manage check-in and check-out processes efficiently
  • handle guest inquiries and resolve issues promptly
  • manage reservations and update booking systems accurately
  • coordinate with housekeeping and maintenance teams to ensure guest satisfaction
  • handle financial transactions including billing and payments
  • maintain a clean and organized front desk area

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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