LSG Sky Chefs logo

LSG Sky Chefs

Tower Planner

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.75 - $22.40
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Work Schedule

Rotating Shifts
Flexible
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
sick leave
Holidays
Tuition Reimbursement
Free parking
daily meals

Job Description

LSG Sky Chefs is recognized as one of the world's largest airline catering and hospitality providers. The company operates with a strong commitment to excellence, innovation, and customer satisfaction, which has earned it prestigious titles such as "Airline Caterer of the Year in North America" for 2023 and 2024. LSG Sky Chefs serves airline clients across North and Latin America, providing exceptional culinary experiences and comprehensive hospitality services. Their team members play an essential role in delivering quality services, which has helped the company maintain its outstanding reputation in the highly competitive airline catering industry.

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Job Requirements

  • High school diploma or equivalent
  • Strong communication skills in English
  • Basic math skills
  • Familiarity with computers and willingness to learn Microsoft Office and other systems
  • Flexibility to work various shifts including nights, weekends, and holidays
  • Ability to stay calm and focused under pressure
  • Ability to manage multiple phone and radio communications simultaneously
  • Capability to work in extreme temperatures
  • Must be able to obtain an AOA badge and customs clearance
  • Willingness to work flexible hours and shifts based on operational needs

Job Qualifications

  • Strong communication skills—able to read, write, and speak English clearly
  • Basic math skills and comfort with numbers
  • Familiarity with computers and willingness to learn Microsoft Office (Word, Excel, Outlook) and other systems
  • Excellent customer service and interpersonal skills
  • High school diploma or equivalent
  • Ability to stay calm and focused under pressure in a fast-paced environment
  • A true team player with a positive attitude
  • Comfortable reading dispatch sheets and identifying routing changes, gate assignments, and ship numbers
  • Able to manage multiple calls and radio communications at once
  • Capable of working in challenging conditions, including extreme temperatures
  • Must be able to obtain an AOA badge and customs clearance

Job Duties

  • Review flight dispatch sheets and confirm routing details against the daily schedule
  • Act as the main point of contact between LSG Sky Chefs and our airline partners
  • Enter and update key flight details like gate and ship numbers
  • Communicate gate changes, routing updates, and cancellations to drivers and team members in real time
  • Build strong relationships with customers through clear, professional communication
  • Work closely with ramp personnel to quickly resolve any catering issues
  • Keep management informed by sharing timely updates and reports

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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