Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $26.00
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Group Life Insurance
long-term disability insurance
short-term disability insurance
Paid vacation
Paid sick time
Paid holidays
Public employees retirement system contributions
457(b) Deferred Compensation plan
Job Description
The Reno-Sparks Convention and Visitors Authority (RSCVA) is Northern Nevada's premier destination marketing organization dedicated to showcasing the vibrant attractions and adventures of the Reno, Sparks, and Tahoe region. Established as the leading authority in promoting tourism, RSCVA manages four prominent facilities: the Reno-Sparks Convention Center, the Reno-Sparks Events Center, the National Bowling Stadium, and the Reno-Sparks Livestock Events Center. Their mission revolves around crafting unforgettable experiences for visitors while driving regional economic growth. The organization is recognized as a Certified Amazing Workplace, reflecting its commitment to fostering a collaborative, innovative, and supportive environment where team members thrive and contribute... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- 1-2 years of tourism or hospitality work experience desired
- ability to maintain valid Nevada Driver's License
- ability to secure a U.S. Passport
- proficiency with Microsoft Office and related software
- excellent organizational and communication skills
- able to work independently and multi-task
- availability for 10-20% regional and local travel
- ability to occasionally use personal vehicle
- willingness to comply with physical demands of the role
- ability to work scheduled hours reliably
- strong interpersonal skills and positive attitude.
Job Qualifications
- Bachelor's degree in business administration, communications, public relations, advertising, marketing, hotel administration, or related field desired
- minimum of 1-2 years of experience in tourism or hospitality desired
- experience with Destination Marketing/Management Organization, Convention and Visitors Authority/Bureau or Tourist Board highly desired
- familiarity with tourism, convention, and hospitality concepts, practices, and procedures desired
- strong interpersonal skills for building relationships and cooperation
- outgoing personality with ability to make instant connections
- ability to prepare and deliver presentations to clients, hotel partners, and board members
- must have valid Nevada Driver's License
- ability to secure a U.S. Passport and rent vehicles as necessary
- computer proficiency with Microsoft Word, Excel, Outlook, PowerPoint, TEAMS, and Adobe
- excellent organizational skills and attention to detail
- effective English communication skills both verbal and written
- Spanish language proficiency highly desired
- ability to review and understand documentation and reports
- ability to follow verbal and written instructions and work independently
- ability to multi-task effectively.
Job Duties
- Assist in the creation, implementation, and management of partnership marketing programs
- work with existing travel partners within key distribution channels
- assist in implementation of industry tradeshows, sales missions and promotions, client development events, client identification/cultivation, destination training process and client communication activity including registrations, appointment tracking, material shipping
- maintain and manage digital training programs/database clean-up with third-party partners in U.S., Canada and Mexico
- assist in creation of tour operator and agency direct programming to enhance CRM (Simpleview)
- develop and assist managers with digital database reports, training programs, and initiatives
- create real-time processes to identify and communicate with top-producing agencies/tour operators for sales outreach
- refine room night report templates for TravelClick, TA Connect, Reno Tahoe Academy, TravPRO Mobile
- data mine to identify top-selling travel agencies
- develop Excel standards and reports with pivot tables to cross-reference Washoe County producers across various data sources
- manage internal tourism mailbox and be first point of contact for Visitor Guide Requests
- assist development of tour operator and agency client development and sales/educational platforms
- assist in identification of corporate travel agencies by PCC and rate structures
- assist planning, contracting, communications, implementation and follow-up of familiarization tours
- contact area DMOs quarterly for Resource Hub updates
- interface with RSCVA departments and stakeholders to coordinate activities
- assist with administrative duties such as filing, answering phones, scheduling, invoice reconciliation, and event registrations
- assist in preparing monthly sales reports and assist VP of Sales
- maintain comprehensive knowledge of regional attractions and hotel properties to use as sales tools
- engage in regional and local travel 10-20%
- strengthen customer relationships through excellent service
- convey information clearly and timely
- ensure promotional materials follow brand guidelines
- develop and monitor event timelines
- assist Sales Team with client requests and inquiries
- facilitate webinars and presentations
- assist in building online tradeshow booths/portals
- demonstrate positive interpersonal relations and cooperation
- assume accountability for results and meet deadlines
- participate in planning activities and professional organizations
- maintain neat work area and perform other duties as assigned.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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