Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible work schedule
Job Description
The City of Newport News, Virginia, is seeking a dedicated and experienced Tourism Coordinator to join its dynamic Human Resources and Communications team. As a city recognized for its vibrant history, cultural attractions, and beautiful waterfront, Newport News actively promotes tourism to enhance economic growth and community engagement. This role is essential in the city's efforts to expand its tourism footprint by developing innovative strategies and initiatives that attract visitors and maximize their experience throughout the city. The Tourism Coordinator contributes significantly to elevating Newport News as a premier tourist destination and fostering partnerships that drive sustainable tourism development and... Show More
Job Requirements
- Bachelor's degree in tourism business administration marketing advertising or related field
- 3-5 years related sales or marketing experience or equivalent combination of education and experience
- valid driver's license with acceptable driving record
- successful completion of background check including state and local criminal history check
- ability to perform moderate physical work including stooping kneeling crouching and lifting 10-20 pounds
- ability to communicate effectively both verbally and in writing
- proficiency in computer use including word processing spreadsheet and database software
- ability to develop and maintain cooperative relationships with employees managers and representatives from other departments and organizations
Job Qualifications
- Bachelor's degree in Tourism Business Administration Marketing Advertising or related field
- 3-5 years related sales or marketing experience or equivalent combination of education and experience
- comprehensive knowledge of travel tourism promotional and special event practices
- strong knowledge of geographic layout of Newport News and attractions
- proficiency in advertising and marketing principles
- thorough knowledge of customer service principles
- skilled in using word processing spreadsheet and database software
- excellent interpersonal and communication skills
- ability to use judgment and decision-making skills
- ability to manage time effectively and organize work routine
- accounting and budgeting skills
- experience in grant funding and fulfillment
Job Duties
- Develops and implements strategic initiatives to grow tourism including securing and managing grants
- builds partnerships and advances projects that enhance visibility and visitor engagement
- develops strategies to attract visitors and maximize economic impact
- identifies and updates tourism products and experiences and prepares progress reports
- oversees visitor services and facilities including supervision of Visitor Center staff
- manages Virginia Welcome Center relationships and coordinates customer service training
- administers trolley programming
- plans and implements programs to promote the Visitor Center and local attractions
- collaborates with tourism partners and local boards
- develops and updates products and services and tracks results through reporting
- represents the City and collaborates with community groups and government agencies
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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