Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,435.60 - $83,276.40
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid parental leave
Paid holidays
sick leave
annual leave
Retirement Plan
Job Description
The Department of Culture, Recreation, and Tourism in Baton Rouge, Louisiana, is proud to offer a dynamic opportunity for an experienced professional to join as the Tourism Assistant Director. This classified position boasts a competitive biweekly salary ranging from $1,768.15 to $3,469.85, depending on qualifications and experience, and is based in Baton Rouge, LA. The role is integral to the effective management and support of the Louisiana Office of Tourism’s statewide Welcome Center Program, which welcomes over one million visitors annually. These centers are a vital part of the state's tourism infrastructure, providing visitors with up-to-date information on local attractions,... Show More
Job Requirements
- Four years of experience in tourism information, public relations, or teaching
- OR six years of full-time work experience in any field plus one year of experience in tourism information, public relations, or teaching
- OR a bachelor's degree plus one year of experience in tourism information, public relations, or teaching
- OR an advanced degree
- Must demonstrate computer skills and knowledge of a wide range of general and proprietary software
- Must be able to lift 30 pounds
- Must be able to work a flexible schedule including weekends, holidays, evenings, and be accessible during emergencies
- Must be responsible and accountable for state property including vehicles and computers
Job Qualifications
- Four years of experience in tourism information, public relations, or teaching
- Six years of full-time work experience in any field plus one year of experience in tourism information, public relations, or teaching
- A bachelor's degree plus one year of experience in tourism information, public relations, or teaching
- An advanced degree
- Substitution of experience with college credit hours as applicable
Job Duties
- Manages Tourism Managers and line personnel and has broad oversight regarding activities within the Welcome Center Program
- Conducts monthly site visits of Welcome Centers to ensure efficient and effective operations, including but not limited to areas of safety, maintenance, timekeeping, cost-effectiveness, visitor services, property control, and supply and inventory management
- Completes special projects as directed by Tourism Director, Assistant Secretary and Deputy Assistant Secretary
- Manages activities for the Welcome Center program related to the annual State Travel Summit
- Resolve employee issues, complaints, and disputes to the extent possible
- Creates a cohesive education program for Welcome Center program in the areas of site operations, safety, and hospitality
- Develops and maintains a site operation manual for use as a reference by Welcome Center Managers
- Communicates the policies, procedures, decisions, and programs of DCRT and the Office of Tourism to all field staff
- Advises and coaches managers on good management techniques and best practices. Ensures that all state laws, policies, and procedures are followed by Welcome Center staff
- Organizes familiarization tours and educational seminars in conjunction with tourism boards, destination marketing organizations, and attractions throughout the state
- Advises Tourism Director on budget needs for major and minor repairs to buildings, large and small acquisitions, uniforms, and wage employee pay requirements for all centers
- Monitors all budget expenditures for Welcome Centers and advises Tourism Managers concerning issues with current or projected spending
- Advises Tourism Director on a comprehensive annual maintenance and repair plan for Welcome Center Program that includes ongoing facility needs
- technology improvements and other enhancements to Office of Tourism properties
- internal communications, and the preparation of a prioritized master maintenance schedule on a yearly basis
- Demonstrates and utilizes computer skills and knowledge of a wide range of general and proprietary software
- Able to lift 30 pounds
- Works a flexible schedule including weekends and holidays, evenings, and be accessible by email or phone during emergencies
- Responsible and accountable for use and maintenance of state property, including state vehicles and laptop computer
- Performs other duties as assigned and delegated
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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