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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $18.25
Benefits
Medical
Dental
Vision
401k
PTO
employee perks
Job Description
Our company is a vibrant and guest-focused establishment committed to delivering exceptional service and memorable experiences to every visitor. We pride ourselves on creating a welcoming atmosphere where guests feel valued and supported from the moment they walk through our doors. As a reputable business in the hospitality and customer service industry, we emphasize professionalism, effective communication, and attention to detail across all roles. Our team is dedicated to upholding these standards while fostering a positive and collaborative work environment that supports growth and development.
We are currently seeking a Full-Time Customer Service Representative who will play a cr... Show More
We are currently seeking a Full-Time Customer Service Representative who will play a cr... Show More
Job Requirements
- high school diploma or GED
- prior administrative experience
- bilingual (English-Spanish)
Job Qualifications
- high school diploma or GED
- prior administrative experience
- bilingual (English-Spanish)
- strong communication skills
- ability to manage conflict effectively
- proficiency in report preparation
- customer service oriented
Job Duties
- greet and check-in guest
- assist guests with collecting payments/pre-authorize payments
- making reservations for entertainment, lodging and/or planning itineraries for shows, attractions, and restaurants
- run and prepare reports opening and closing
- answer phones
- communicate all pertinent and required information/reports for management (DOS, DOM, T.O., Admin. Manager, etc.)
- provide information to guests about the area, including directions and show information
- coordinate with sales manager on any additional gifts to be issued for new owners
- prepares count and profiles of tours for the entire day
- updates numbers to sales managers as more tours are added
- communicates with admin manager or leads with unusual tours/gifts
- maintains clean lobby, stocks magazines or literature
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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