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Capital Vacations

Tour Receptionist- Hollywood Beach

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Benefits

Medical
Dental
Vision
401k
PTO
employee perks

Job Description

The hiring establishment is an organization that prioritizes exceptional customer service and administrative excellence. This company appears to operate in a hospitality or entertainment context, where guest experiences and satisfaction are critically important. As a full-time employer, they invest in their employees by offering competitive benefits such as medical, dental, and vision insurance, as well as 401k plans, paid time off (PTO), and various employee perks, demonstrating a commitment to employee well-being and professional growth.

The customer service role being hired for is pivotal in maintaining a seamless and welcoming experience for all guests. This position requires a profess... Show More

Job Requirements

  • High School Diploma/GED
  • Prior administrative experience
  • Bilingual (English-Spanish)

Job Qualifications

  • High School Diploma/GED
  • Prior administrative experience
  • Bilingual (English-Spanish)
  • Strong communication skills
  • Ability to multitask effectively
  • Customer service oriented

Job Duties

  • Greet and check-in guest
  • Assist guests with collecting payments/pre-authorize payments
  • Make reservations for entertainment, lodging and/or plan itineraries for shows, attractions, and restaurants
  • Run and prepare reports - opening and closing
  • Answer phones
  • Communicate all pertinent and required information/reports for Management
  • Provide information to guests about the area, including directions and show information
  • Coordinate with Sales Manager on any additional gifts to be issued for New Owners
  • Prepare count and profiles of tours for the entire day
  • Update numbers to Sales Managers as more tours are added
  • Communicate with Admin Manager or Leads with unusual tours/gifts
  • Maintain clean lobby, stock magazines or literature
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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