Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.50 - $26.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401k
Job Description
Boeing is one of the foremost aerospace companies globally, renowned for its innovations in aviation and aerospace technologies. The Boeing Future of Flight is a public attraction located in the Puget Sound region, designed to offer visitors an immersive experience that highlights Boeing’s contributions to aerospace and STEM education. This attraction draws over 300,000 visitors annually, providing factory tours of Boeing’s Everett facility alongside a large 26,000 square foot gallery filled with interactive and educational exhibits. These exhibits aim to showcase advances in aerospace technology and provide engaging STEM learning opportunities for visitors of all ages. The venue also hosts... Show More
Job Requirements
- High school diploma or GED
- one or more years of related work experience
- strong customer service and communication skills
- ability to present or teach in front of an audience
- ability to work in a team environment
- proven reliability, punctuality and regular attendance
- flexible schedule including weekends and holidays
- ability to stand or walk for up to six hours per shift
- ability to speak intermittently for 90 minutes at a time multiple times daily
- professional written and verbal communication skills
- ability to walk frequently and stand
- occasional stair climbing and descent
- occasional sitting
- ability to perform grasping, handling, keyboarding and mouse use
- limited ability to lift, reach, carry, push or pull up to 20 pounds
- ability to perform squatting, neck and head rotation, bending and twisting
- ability to use radio, microphone, computer, cell phone, writing implements, cleaning supplies, PPE equipment
- punctual attendance and compliance with team rotation and break schedules
- ability to complete assigned training and tasks timely
- business casual appearance with footwear meeting factory safety requirements
Job Qualifications
- One or more years experience in a role requiring strong customer service and communication skills
- experience presenting, training, teaching, or acting in a client-facing environment
- experience working in a team environment
- proven reliability, punctuality and regular attendance
- flexible schedule availability including early mornings, mid-days, evenings, weekends and holidays
- ability to stand or walk for up to six hours per shift
- six months experience giving public tours or public speaking preferred
- six months experience with technology related to events, exhibits, or POS preferred
- proficiency with Microsoft Office tools preferred
- experience with Boeing or Boeing Future of Flight preferred
- education typically includes a high school diploma or GED and four or more years related work experience or equivalent combination of education and experience
Job Duties
- Engages customers enthusiastically
- supports all aspects of visitor experience to enhance Boeing brand and products
- creates a positive impression of The Boeing Company, reflecting Boeing values in all activities and in all contact with the public
- memorizes and delivers extensive scripted material and approved messaging to guests
- actively incorporates script updates and new content as required
- leads tour activities with up to 52 attendees and theater presentations with up to 200 attendees
- facilitates ticket purchases, guest greeting and briefing, theater tech and other operational assignments in support of these programs
- assists visitors with general building wayfinding and services at both Future of Flight and Everett Factory sites
- learns gallery and exhibit content and actively engages with visitors to share information accurately
- facilitates interactive experiences with general public, groups and event guests
- proactively addresses and/or reports safety issues or concerns
- assists with evacuating guests during emergencies and implements safety training practices as needed
- works efficiently to optimize program timing and throughput with tours and works collaboratively on position coverage and rotations
- works a flexible schedule which may include early mornings, mid-days, and evenings, plus weekends and holidays as tour and event schedules require
- completes mandatory training assignments in a timely manner and participates actively in team training and meetings
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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