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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Paid holidays
employee discount
Health savings account
Dental Insurance
Health Insurance
Benefits from day one
AD&D insurance
Adoption assistance
Pet insurance
Flextime
Flexible spending account
Commuter assistance
Employee assistance program
Disability insurance
401(k) matching
Job Description
Tesla is a pioneering technology and automotive company renowned globally for its commitment to accelerating the world's transition to sustainable energy through electric vehicles, solar energy products, and energy storage solutions. Founded in 2003, Tesla has revolutionized the automotive industry by developing vehicles that combine performance, safety, and efficiency without compromising environmental responsibility. At the forefront of innovation, Tesla continues expanding its manufacturing capabilities and enhancing customer experiences worldwide. One of its flagship manufacturing sites, Giga Texas, represents a critical hub for production excellence and technological advancement within the company. This location not only serves as a manufacturing facility but... Show More
Job Requirements
- 5 years' high volume experience in related field and/or degree in Hospitality, Communications, Theater, Entertainment, Broadcast Journalism, Marketing or related major or equivalent experience
- exceptional verbal communication and interpersonal skills
- confident public speaker, engaging to large audiences and in smaller groups
- solid experience working with Microsoft Windows and Office which includes word, outlook, processing, spreadsheets and database programs
- customer service oriented
- accurate, organized, self-motivated
- ability to use time efficiently
- experience working in time critical and fast-paced program development
- ability to manage multiple projects simultaneously
- evening and weekend availability as needed (approximately 15%)
- comfortable driving a vehicle through a factory environment while simultaneously articulating a captivating script
Job Qualifications
- 5 years' high volume experience in related field and/or degree in Hospitality, Communications, Theater, Entertainment, Broadcast Journalism, Marketing or related major or equivalent experience
- exceptional verbal communication and interpersonal skills
- confident public speaker, engaging to large audiences and in smaller groups
- solid experience working with Microsoft Windows and Office which includes word, outlook, processing, spreadsheets and database programs
- customer service oriented
- accurate, organized, self-motivated
- ability to use time efficiently
- experience working in time critical and fast-paced program development
- ability to manage multiple projects simultaneously
- evening and weekend availability as needed (approximately 15%)
- comfortable driving a vehicle through a factory environment while simultaneously articulating a captivating script
Job Duties
- work collaboratively with fast-paced cross-functional teams to create a welcoming and engaging environment for Giga Texas visitors
- welcome guests with hospitality, energy and enthusiasm, cultivating the ultimate visitor experience
- support the tour program with scheduling, tour booking management, and tour inquiries
- communicate clearly between internal teams and external guests
- collaborate with Environmental Health Safety and Security teams to uphold and iterate safety procedures and requirements in a live production factory
- manage tour group itineraries (large and small) with confidentiality and discretion
- analyze current systems/processes and suggest opportunities for improvement
- interact with managers of different departments and cultivate partnerships with other team members to achieve tour program goals
- create, track and report program metrics for ongoing program efficiency
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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