Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive salary
Wellness/EAP program
Employee Discounts
Job Description
TAG is a premier travel and event management company based in Nashville, Tennessee. Renowned for delivering high-touch and personalized services, TAG caters to some of the biggest names across various industries, including top C-suite executives and award-winning productions. The company’s mission is to alleviate the stress and complexity of travel, providing innovative, seamless solutions that ensure clients arrive at their destinations ready to excel. With a client-focused approach, TAG thrives in a dynamic and fast-paced environment, continuously adapting to the evolving needs of global travel and events. The organization fosters a culture that embraces ambition, genuine teamwork, and a spirit... Show More
Job Requirements
- High school diploma or equivalent
- Preferred AA/AS or BS/BA degree
- Minimum 1 year of experience as a Tour Assistant or equivalent travel agency experience
- Experience using a GDS, preferably Galileo
- Ability to adapt to changing priorities
- Proficiency in Microsoft Office Suite
- Strong communication skills
- Highly organized
- Ability to work independently and in a team
- Ability to follow through on tasks
Job Qualifications
- High school diploma or equivalent required
- AA/AS or BS/BA degree preferred
- Minimum 1 year of experience as a Tour Assistant or equivalent travel agency experience (2-3 years preferred)
- At least 1 year of experience using a GDS, preferably Galileo
- Proven ability to adapt to changing priorities and perform effectively in a fast-paced, deadline-driven environment
- Proficient in Microsoft Office Suite (intermediate level)
- Strong written and verbal communication skills with excellent attention to detail
- Highly organized, dependable, and able to manage multiple tasks simultaneously
- Demonstrated ability to work both independently and collaboratively within a team
- Receptive to direction and able to follow through on tasks to completion
Job Duties
- Deliver exceptional customer service while coordinating administrative tasks related to client travel within the Touring department
- Manage delegated tasks efficiently, ensuring clear understanding and timely, accurate communication across all correspondence
- Process enquiries, bookings, and ticketing with precision, ensuring all air, rail, hotel, and ancillary reservations meet company and client expectations
- Develop and maintain a strong understanding of fares, contracted rates, ticketing, and reissues
- Support the tracking of client and supplier favors, and assist in investigating and resolving errors or client concerns
- Create and maintain accurate movement and flight sheets, ensuring all Touring procedures are consistently followed
- Assist in training and onboarding new assistant-level staff
- Maintain strong client and supplier relationships, ensuring personalized, high-quality service delivery and account retention
- Negotiate favorable supplier rates to maximize savings, improve profitability, and deliver measurable value to clients
- Perform additional duties as assigned to support team and departmental goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter