Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k) Plan
competitive hourly wage
Equal opportunity employer
inclusive work environment
Career development opportunities
Job Description
Legends and ASM Global are two leading companies in the sports, entertainment, and live events industries that have merged their expertise to provide unparalleled services worldwide. Legends is known for its comprehensive data-driven approach spanning global partnerships, hospitality, merchandise, and attractions, collaborating with elite clients to create unforgettable experiences. ASM Global is a global leader in venue management and live event production, managing over 350 iconic venues, including stadiums, arenas, convention centers, and theaters. Together, they represent a powerhouse organization devoted to fostering an inclusive, innovative environment grounded in respect, integrity, and accountability. This partnership aims to transform live entertainment... Show More
Job Requirements
- Must be at least 18 years old
- Bachelor’s Degree or equivalent training preferred
- Minimum of three years’ tour guide or related experience preferred
- NYC tour guide license preferred
- Existing knowledge of NYC history and landmarks preferred
- Ability to work extended hours including nights, weekends, and holidays
- Ability to stand for extended periods and patrol the observatory floor
- Ability to strictly adhere to uniform and appearance policies
- Ability to lift items weighing up to 50 pounds
Job Qualifications
- Must be at least 18 years old
- Bachelor’s Degree or equivalent training preferred
- Minimum of three years’ tour guide or related experience preferred
- NYC Tour Guide license preferred
- Existing knowledge of NYC history and familiarity with landmarks preferred
- Must be naturally personable, friendly, and welcoming
- Must possess the highest level of professionalism and customer service
- Naturally creative and innovative are huge plusses
- Ability to handle and prioritize multiple projects and meet deadlines
- Skilled in Microsoft Office Suite
- Entrepreneurial spirit with energetic and outgoing personality
- Mastery of English language (verbal and written)
- Excellent verbal and written communication skills
- Ability to listen and take instruction effectively
- Ability to communicate well with team members and guests
- Ability to work extended hours and flexible shifts
- Ability to stand for extended periods and patrol the observatory floor
- Ability to maintain personal hygiene and comply with uniform standards
- Ability to lift items up to 50 pounds
Job Duties
- Greet all guests as they enter assigned areas
- Ensure safety of all guests while waiting on tour or in assigned areas
- Provide facts and historical information about the city and visible landmarks
- Point out features of interest, speaking at length and answering related questions
- Conduct in-depth, specialized talks and walking tours of the Observatory
- Provide the highest level of customer service, resolving issues and referring those unresolved to supervisors
- Create and prepare specified tour material as needed
- Perform and present information clearly and confidently
- Work non-traditional hours including nights, weekends, and holidays
- Perform other duties as assigned by leadership
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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