GRATON RESORT & CASINO logo

GRATON RESORT & CASINO

Total Rewards Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $110,000.00 - $1.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Employee Discounts
wellness programs

Job Description

Graton Resort & Casino is a premier hospitality and entertainment destination known for its commitment to redefining the guest experience through exceptional service and vibrant community engagement. As a leading resort and casino, Graton offers a dynamic and supportive workplace where team members are valued and empowered to contribute to the success and spirit of the company. The organization is dedicated to living its core values daily and fostering a culture of inclusivity, respect, and professional growth. The HR department plays a crucial role in sustaining this culture by designing and implementing programs that enhance employee engagement and satisfaction while... Show More

Job Requirements

  • Bachelor's degree in human resources, business administration, or related field preferred
  • Minimum 5 years of experience in benefits administration and employee engagement
  • Knowledge of federal and state benefits laws and compliance
  • Experience working with HRIS and benefits carriers
  • Strong organizational and coordination skills
  • Excellent communication and interpersonal abilities
  • Ability to manage confidential information
  • Ability to lead and develop a team
  • Proactive problem-solving skills
  • Flexibility to work in a dynamic hospitality environment

Job Qualifications

  • Bachelor's degree in human resources, business administration, or related field preferred
  • Proven experience in benefits administration and employee engagement
  • Knowledge of state and federal benefit regulations
  • Strong leadership and team development skills
  • Excellent communication and interpersonal skills
  • Experience with HRIS and benefits management systems
  • Ability to manage multiple priorities and projects
  • Strong problem-solving and analytical skills
  • Experience in the hospitality or gaming industry is a plus

Job Duties

  • Manage the coordination of all team member engagement initiatives
  • Plan and execute all team member events and activities
  • Manage recognition programs and coordinate ancillary activities
  • Oversee all benefit and leave processes ensuring compliance with state and federal regulatory requirements
  • Administer company benefits plan including leaves of absence and audits
  • Liaise between carriers, system administrators, and benefits team to execute and resolve benefit program issues
  • Provide consistent service focusing on accuracy, efficiency, and guest service
  • Redefine hospitality by supporting and promoting company values
  • Engage and develop the benefits and engagement team
  • Oversee training, process evaluation, audit, and daily activities
  • Administer all team member benefit programs including medical, dental, vision, life, disability, 401(k), COBRA, flexible spending accounts, and voluntary benefits
  • Ensure accurate and timely processing of benefit enrollments and life events
  • Conduct monthly audits of 401(k) program and hardship withdrawals
  • Provide benefit counseling and resolve individual claim issues
  • Process court orders and death beneficiary claims
  • Manage leave administrators ensuring compliance with policies and procedures
  • Counsel and coordinate with management and payroll on leave processes
  • Coordinate communication and execution of open enrollment
  • Innovate benefit and leave processes
  • Create and manage annual calendar of team member events
  • Collaborate with sales and catering for event execution
  • Identify and coordinate community outreach collaborations
  • Manage and audit team member recognition programs
  • Evaluate and adjust recognition programs annually
  • Manage contests, clubs, raffles, and reward giveaway programs to engage team members

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location