Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Paid Time Off
Rotating holidays
Professional development opportunities
Retirement Plan
Employee Discounts
friendly work environment
Job Description
The Welcome Center at our Health Center is a vital hub where first impressions are made, and efficient, compassionate service is delivered to a diverse community of customers, visitors, and staff. As a healthcare facility, we are committed to providing a welcoming, supportive, and organized environment for all who enter our doors. Our Health Center strives to uphold the highest standards of professionalism and care, ensuring that each visitor feels valued and assisted promptly and efficiently. The Reception Area, operating during business hours and on a rotating holiday schedule, is a focal point for information dissemination, visitor management, and administrative... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in a similar working environment preferred but not required
- ability to stand, stoop, crouch, kneel, balance, finger, grasp, push, pull, reach, or walk
- ability to lift and carry weights up to 25 pounds
- ability to exert force to draw, drag, or tug objects in sustained motion
- capability to operate standard office equipment such as computers, phones, photocopiers, and fax machines
Job Qualifications
- High school diploma or equivalent
- prior experience in a similar working environment preferred
- excellent communication and interpersonal skills
- ability to supervise and coordinate a team
- proficiency with office equipment and computer software
- strong organizational and multitasking abilities
- attention to detail and accuracy in financial transactions
Job Duties
- Screen and direct incoming calls and direct them to the appropriate department or staff member
- answer inquiries according to facility release of information policies and procedures
- screen all individuals entering the facility and direct them to the proper location, resident, or staff member
- enforce visitation policies and procedures
- supervise reception team
- prepare orientation packets and create name tags for new employees
- work on meal tickets for residents and staff
- accept monies for tickets, prepare the meal ticket and post receipt of the monies in the petty cash log, and file the tickets
- accept checks and prepare receipts for checks
- access information on computer system to process checks received
- scan checks
- order office supplies for the facility and ensure maintenance of the Welcome Center copy machine
- review the communication log and make copies of documents as requested
- make copies and send faxes as requested by staff members
- make copies of the dietary menus
- meter and mail out packages, letters, and other items requested
- operate computers programmed with software needed to record, store, and analyze resident information
- operate copy/fax/printer machines to send and produce documents
- perform other related duties as directed by the Administrator
- attend trainings and in-services as required
- keep the Health Center reception area neat and tidy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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