Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
team environment
Job Description
Graton Resort & Casino is a premier destination located in Northern California, known for its vibrant gaming floors, fine dining options, and commitment to providing a world-class entertainment experience. The resort combines luxury accommodations with exceptional service, creating an inviting environment for guests seeking both leisure and excitement. As a renowned establishment within the hospitality and gaming industry, Graton Resort & Casino prides itself on redefining hospitality standards while fostering a welcoming atmosphere that reflects its core values and strong community presence.
The Tony's Host role at Graton Resort & Casino is a vital front-of-house position that plays an ... Show More
The Tony's Host role at Graton Resort & Casino is a vital front-of-house position that plays an ... Show More
Job Requirements
- High school diploma or equivalent
- experience with reservation systems or hospitality preferred
- excellent communication skills
- ability to perform duties in compliance with company standards
- friendly and professional attitude
- ability to work in a team environment
- willingness to perform opening and closing duties as needed
Job Qualifications
- High school diploma or equivalent
- prior experience in hospitality or customer service preferred
- strong communication and interpersonal skills
- proficiency in using reservation management systems like OpenTable
- ability to multitask and manage time effectively
- professional appearance and demeanor
- teamwork and collaboration skills
Job Duties
- Redefine hospitality by supporting and promoting company values
- perform responsibilities according to company standards, policies, and procedures
- greet guests promptly, warmly, and professionally
- manage reservations, waitlists, and walk-in guests using OpenTable
- follow departmental steps of service consistently
- escort guests to tables and present menus, explaining daily specials as needed
- maintain an organized and clean host stand, lobby, and entrance area
- communicate wait times clearly and accurately
- monitor dining room flow and seat guests to balance server workloads
- answer the telephone promptly and assist with guest inquiries
- collaborate with management and service staff for efficient service
- follow all safety and health policies
- perform opening, closing, and side duties as assigned
- promote a positive team environment
- maintain a polished, professional appearance according to grooming standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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