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GRATON RESORT & CASINO logo

Tony's of North Beach Host

Job Overview

diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
team environment

Job Description

Graton Resort & Casino is a premier destination located in Northern California, known for its vibrant gaming floors, fine dining options, and commitment to providing a world-class entertainment experience. The resort combines luxury accommodations with exceptional service, creating an inviting environment for guests seeking both leisure and excitement. As a renowned establishment within the hospitality and gaming industry, Graton Resort & Casino prides itself on redefining hospitality standards while fostering a welcoming atmosphere that reflects its core values and strong community presence.

The Tony's Host role at Graton Resort & Casino is a vital front-of-house position that plays an ... Show More

Job Requirements

  • High school diploma or equivalent
  • experience with reservation systems or hospitality preferred
  • excellent communication skills
  • ability to perform duties in compliance with company standards
  • friendly and professional attitude
  • ability to work in a team environment
  • willingness to perform opening and closing duties as needed

Job Qualifications

  • High school diploma or equivalent
  • prior experience in hospitality or customer service preferred
  • strong communication and interpersonal skills
  • proficiency in using reservation management systems like OpenTable
  • ability to multitask and manage time effectively
  • professional appearance and demeanor
  • teamwork and collaboration skills

Job Duties

  • Redefine hospitality by supporting and promoting company values
  • perform responsibilities according to company standards, policies, and procedures
  • greet guests promptly, warmly, and professionally
  • manage reservations, waitlists, and walk-in guests using OpenTable
  • follow departmental steps of service consistently
  • escort guests to tables and present menus, explaining daily specials as needed
  • maintain an organized and clean host stand, lobby, and entrance area
  • communicate wait times clearly and accurately
  • monitor dining room flow and seat guests to balance server workloads
  • answer the telephone promptly and assist with guest inquiries
  • collaborate with management and service staff for efficient service
  • follow all safety and health policies
  • perform opening, closing, and side duties as assigned
  • promote a positive team environment
  • maintain a polished, professional appearance according to grooming standards

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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