Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Training and Development
Job Description
Ruby Tuesday is a well-established American casual dining restaurant chain known for its welcoming atmosphere and a diverse menu that caters to a wide range of tastes. With a strong commitment to providing guests with a memorable dining experience, Ruby Tuesday prides itself on quality service and a friendly environment. The chain emphasizes fresh ingredients, innovative menu options, and a hospitable approach to customer service, making it a preferred choice for casual dining among families, friends, and individuals seeking both traditional and contemporary cuisine.
The role of the Tue-Go Specialist at Ruby Tuesday is pivotal in ensuring that takeout an... Show More
The role of the Tue-Go Specialist at Ruby Tuesday is pivotal in ensuring that takeout an... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in a customer service or food service role preferred
- strong communication and interpersonal skills
- ability to multitask and work efficiently under pressure
- physical ability to stand for long periods and lift up to 50 pounds
- reliable transportation
- must meet minimum age requirements for alcohol service where applicable
Job Qualifications
- flexible and long hours required at times
- ability to stand frequently, exerting up to 50 pounds as needed
- able to operate mobile payment device, POS system, and cell phone
- ability to reach overhead, handle hot and cold beverages, bend below the waist, crouch and communicate intentions to co-workers
- have reliable transportation
- must be at least 18 years old (if your location serves alcohol TueGo, this position must be staffed with only team members who meet the minimum age serving requirements for serving alcohol for your location)
Job Duties
- handle all phone calls, order packaging and delivery with a sense of urgency
- provide each guest with a friendly welcome and farewell to ensure a positive, memorable experience and repeat business
- answer the phone and assist with answering guests' questions and providing recommendations in a friendly, courteous manner
- guide guests through food, beverage, catering, and promotional menus
- collect appropriate information needed to process the TueGo order including name, phone number, type of vehicle, instructions for pick up, etc
- write down and repeat back guests' orders
- accurately input orders at the MICROS
- package orders according to Ruby Tuesday recipes ensuring that all needed and requested items are included
- ensure the highest quality preparation and presentation of food and beverage items
- present an accurate guest check, accept payment, and quickly complete the transaction
- complete specific side work and station maintenance
- maintain the organization of TueGo materials
- direct guests with large catering orders to the Ruby Tuesday Catering Team
- responsibly serve alcohol following proper carding procedures and responsible alcohol service standards
- accept, process, package and assist as needed with pick ups for 3rd party delivery orders
- other responsibilities as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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