Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
Career development opportunities
Job Description
Ruby Tuesday is a renowned American multi-brand restaurant company known for its welcoming atmosphere and diverse menu offering a wide variety of American cuisine, including burgers, ribs, seafood, and garden-fresh salads. With a commitment to quality and customer satisfaction, Ruby Tuesday operates numerous restaurant locations throughout the United States and internationally. The company prides itself on maintaining a friendly, casual dining experience where guests always feel valued and can enjoy food made from fresh ingredients.
This company is currently hiring for the position of Tue-Go Specialist, an integral role responsible for ensuring fast, efficient, and friendly service to guests p... Show More
This company is currently hiring for the position of Tue-Go Specialist, an integral role responsible for ensuring fast, efficient, and friendly service to guests p... Show More
Job Requirements
- High school diploma or equivalent preferred
- prior experience in a customer service or food service role advantageous
- strong communication and multitasking skills
- ability to work in a fast-paced environment
- physical capability to stand, bend, lift, and carry items up to 50 pounds
- reliable transportation
- minimum age of 18 years (due to alcohol service regulations)
- ability to operate POS and mobile payment devices
- adherence to safety and sanitation standards
Job Qualifications
- Flexible and long hours required at times
- ability to stand frequently, exerting up to 50 pounds as needed
- able to operate mobile payment device, POS system, and cell phone
- ability to reach overhead, handle hot and cold beverages, bend below the waist, crouch and communicate intentions to co-workers
- have reliable transportation
- must be at least 18 years old (if the location serves alcohol TueGo, team members must meet minimum age serving requirements for serving alcohol)
Job Duties
- Handle all phone calls, order packaging, and delivery with a sense of urgency
- provide each guest with a friendly welcome and farewell to ensure a positive, memorable experience and repeat business
- answer the phone and assist with answering guests' questions and providing recommendations in a friendly, courteous manner
- guide guests through food, beverage, catering, and promotional menus
- collect appropriate information needed to process TueGo orders including name, phone number, type of vehicle, instructions for pick up
- write down and repeat back guests' orders
- accurately input orders at the MICROS
- package orders according to Ruby Tuesday recipes ensuring all needed and requested items are included
- ensure the highest quality preparation and presentation of food and beverage items
- present an accurate guest check, accept payment, and quickly complete the transaction
- complete specific side work and station maintenance
- maintain the organization of TueGo materials
- direct guests with large catering orders to the Ruby Tuesday Catering Team
- responsibly serve alcohol following proper carding procedures and responsible alcohol service standards
- accept, process, package, and assist as needed with pick ups for 3rd party delivery orders
- other responsibilities as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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