Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible scheduling

Job Description

Ruby Tuesday is a well-established American restaurant chain known for its casual dining experience and a diverse menu featuring classic American cuisine. With a commitment to delivering excellent customer service and high-quality food, Ruby Tuesday has created a warm and inviting atmosphere that appeals to a broad range of guests. The company prides itself on its community-oriented approach and dedication to guest satisfaction, making it a popular choice for dining both in-house and through takeout and delivery services. They continuously seek enthusiastic and customer-focused team members to maintain and enhance their brand reputation.

The role of the Tue-Go Speci... Show More

Job Requirements

  • Must be at least 18 years old
  • ability to stand or walk for extended periods
  • ability to lift and carry up to 50 pounds
  • reliable transportation
  • ability to operate POS and mobile payment devices
  • effective communication skills
  • availability to work flexible and long hours
  • ability to follow food safety and alcohol service guidelines
  • physical ability to perform tasks such as reaching, bending, and hand immersion in water and cleaning solutions

Job Qualifications

  • Flexible and long hours required at times
  • ability to stand frequently, exerting up to 50 pounds as needed
  • able to operate mobile payment device, POS system, and cell phone
  • ability to reach overhead, handle hot and cold beverages, bend below the waist, crouch and communicate intentions to co-workers
  • have reliable transportation
  • must be at least 18 years old if serving alcohol
  • previous experience in customer service or restaurant environment preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment

Job Duties

  • Handle all phone calls, order packaging and delivery with a sense of urgency
  • provide each guest with a friendly welcome and farewell to ensure a positive, memorable experience and repeat business
  • answer the phone and assist with answering guests' questions and providing recommendations in a friendly, courteous manner
  • guide guests through food, beverage, catering, and promotional menus
  • collect appropriate information needed to process the TueGo order including name, phone number, type of vehicle, instructions for pick up, etc
  • write down and repeat back guests' orders
  • accurately input orders at the MICROS
  • package orders according to Ruby Tuesday recipes ensuring that all needed and requested items are included
  • ensure the highest quality preparation and presentation of food and beverage items
  • present an accurate guest check, accept payment, and quickly complete the transaction
  • complete specific side work and station maintenance
  • maintain the organization of TueGo materials
  • direct guests with large catering orders to the Ruby Tuesday Catering Team
  • responsibly serve alcohol following proper carding procedures and responsible alcohol service standards
  • accept, process, package and assist as needed with pick ups for 3rd party delivery orders
  • other responsibilities as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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