Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible scheduling
Job Description
Ruby Tuesday is a well-established American restaurant chain known for its casual dining experience and a diverse menu featuring classic American cuisine. With a commitment to delivering excellent customer service and high-quality food, Ruby Tuesday has created a warm and inviting atmosphere that appeals to a broad range of guests. The company prides itself on its community-oriented approach and dedication to guest satisfaction, making it a popular choice for dining both in-house and through takeout and delivery services. They continuously seek enthusiastic and customer-focused team members to maintain and enhance their brand reputation.
The role of the Tue-Go Speci... Show More
The role of the Tue-Go Speci... Show More
Job Requirements
- Must be at least 18 years old
- ability to stand or walk for extended periods
- ability to lift and carry up to 50 pounds
- reliable transportation
- ability to operate POS and mobile payment devices
- effective communication skills
- availability to work flexible and long hours
- ability to follow food safety and alcohol service guidelines
- physical ability to perform tasks such as reaching, bending, and hand immersion in water and cleaning solutions
Job Qualifications
- Flexible and long hours required at times
- ability to stand frequently, exerting up to 50 pounds as needed
- able to operate mobile payment device, POS system, and cell phone
- ability to reach overhead, handle hot and cold beverages, bend below the waist, crouch and communicate intentions to co-workers
- have reliable transportation
- must be at least 18 years old if serving alcohol
- previous experience in customer service or restaurant environment preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
Job Duties
- Handle all phone calls, order packaging and delivery with a sense of urgency
- provide each guest with a friendly welcome and farewell to ensure a positive, memorable experience and repeat business
- answer the phone and assist with answering guests' questions and providing recommendations in a friendly, courteous manner
- guide guests through food, beverage, catering, and promotional menus
- collect appropriate information needed to process the TueGo order including name, phone number, type of vehicle, instructions for pick up, etc
- write down and repeat back guests' orders
- accurately input orders at the MICROS
- package orders according to Ruby Tuesday recipes ensuring that all needed and requested items are included
- ensure the highest quality preparation and presentation of food and beverage items
- present an accurate guest check, accept payment, and quickly complete the transaction
- complete specific side work and station maintenance
- maintain the organization of TueGo materials
- direct guests with large catering orders to the Ruby Tuesday Catering Team
- responsibly serve alcohol following proper carding procedures and responsible alcohol service standards
- accept, process, package and assist as needed with pick ups for 3rd party delivery orders
- other responsibilities as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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