ToGo

Edison, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Flexible Schedule

Training and Development

Job Description

Ruby Tuesday is a well-established casual dining restaurant chain known for its welcoming atmosphere, diverse menu offerings, and commitment to providing excellent guest experiences. Since its founding, Ruby Tuesday has grown to become a beloved dining destination across numerous locations, offering classic American cuisine with an innovative twist. The company prides itself on dynamic service, quality food, and fostering a positive, team-oriented environment for both guests and employees. As part of its ongoing efforts to enhance guest satisfaction and streamline operations, Ruby Tuesday places a strong emphasis on its Tue-Go service, which supports takeout and third-party delivery orders to meet... Show More

Job Requirements

high school diploma or equivalent
prior experience in customer service or food service preferred
ability to stand for long periods
ability to lift and carry up to 50 pounds
excellent communication and interpersonal skills
able to operate POS systems and mobile devices
must have reliable transportation
flexibility to work varied shifts including weekends and holidays
adhere to all food safety and alcohol service regulations

Job Qualifications

flexible and long hours required at times
ability to stand frequently, exerting up to 50 pounds as needed
able to operate mobile payment device, POS system, and cell phone
ability to reach overhead, handle hot and cold beverages, bend below the waist, crouch and communicate intentions to co-workers
have reliable transportation
must be at least 18 years old (if your location serves alcohol TueGo, this position must be staffed with only team members who meet the minimum age serving requirements for serving alcohol for your location)

Job Duties

handle all phone calls, order packaging and delivery with a sense of urgency
provide each guest with a friendly welcome and farewell to ensure a positive, memorable experience and repeat business
answer the phone and assist with answering guests' questions and providing recommendations in a friendly, courteous manner
guide guests through food, beverage, catering, and promotional menus
collect appropriate information needed to process the TueGo order including name, phone number, type of vehicle, instructions for pick up, etc
write down and repeat back guests' orders
accurately input orders at the MICROS
package orders according to Ruby Tuesday recipes ensuring that all needed and requested items are included
ensure the highest quality preparation and presentation of food and beverage items
present an accurate guest check, accept payment, and quickly complete the transaction
complete specific side work and station maintenance
maintain the organization of TueGo materials
direct guests with large catering orders to the Ruby Tuesday Catering Team
responsibly serve alcohol following proper carding procedures and responsible alcohol service standards
accept, process, package and assist as needed with pick ups for 3rd party delivery orders
other responsibilities as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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