ToGo

High Point, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

401(k) Plan

flexible scheduling

Employee assistance program

Job Description

Ruby Tuesday is a well-established American casual dining restaurant chain known for its classic American cuisine, welcoming atmosphere, and commitment to quality service. Founded in 1972, the company has grown to operate numerous locations across the United States, offering guests a diverse menu featuring fresh salads, handcrafted burgers, and flavorful entrees. Ruby Tuesday prides itself on creating a friendly and memorable dining experience, frequently incorporating modern conveniences such as third-party delivery orders to meet the evolving needs of its customers. The establishment’s reputation for delivering consistent quality and excellent customer service makes it a preferred destination for both dine-in and... Show More

Job Requirements

High school diploma or equivalent
prior experience in customer service or food service preferred
flexible availability including nights, weekends and holidays
ability to stand for long periods
ability to lift up to 50 pounds
reliable transportation
at least 18 years old
legal authorization to work in the United States
strong verbal communication skills
ability to operate POS and mobile payment devices
willingness to follow company policies and procedures
ability to work in a fast-paced environment
adherence to health and safety standards

Job Qualifications

Flexible and long hours required at times
ability to stand frequently, exerting up to 50 pounds as needed
able to operate mobile payment device, POS system, and cell phone
ability to reach overhead, handle hot and cold beverages, bend below the waist, crouch and communicate intentions to co-workers
have reliable transportation
must be at least 18 years old if location serves alcohol
good communication and customer service skills
attention to detail
ability to multitask in a fast-paced environment

Job Duties

Handle all phone calls, order packaging and delivery with a sense of urgency
provide each guest with a friendly welcome and farewell to ensure a positive, memorable experience and repeat business
answer the phone and assist with answering guests' questions and providing recommendations in a friendly, courteous manner
guide guests through food, beverage, catering, and promotional menus
collect appropriate information needed to process the TueGo order including name, phone number, type of vehicle, instructions for pick up, etc
write down and repeat back guests' orders
accurately input orders at the MICROS
package orders according to Ruby Tuesday recipes ensuring that all needed and requested items are included
ensure the highest quality preparation and presentation of food and beverage items
present an accurate guest check, accept payment, and quickly complete the transaction
complete specific side work and station maintenance
maintain the organization of TueGo materials
direct guests with large catering orders to the Ruby Tuesday Catering Team
responsibly serve alcohol following proper carding procedures and responsible alcohol service standards
accept, process, package and assist as needed with pick ups for 3rd party delivery orders
other responsibilities as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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