Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
competitive pay
Tips
flexible scheduling
opportunities for growth
discounted or free meals
Job Description
Grimaldi's Pizzeria is a renowned restaurant specializing in authentic coal-fired brick oven pizza. Established with a dedication to crafting high-quality, artisanal pizzas using fresh ingredients and traditional techniques, Grimaldi's has become a beloved destination for pizza lovers who appreciate genuine flavor and a warm dining atmosphere. The company prides itself on a commitment to excellence, customer satisfaction, and a genuine hospitality experience that makes every guest feel valued and welcomed. With locations across various cities, Grimaldi's Pizzeria is known for its exceptional food quality, inviting ambiance, and dedicated staff who work tirelessly to uphold the brand's esteemed reputation. Joining Grimaldi's... Show More
Job Requirements
- Ability to stand, walk, and move quickly for extended periods
- Ability to lift up to 25 pounds as needed
Job Qualifications
- Previous experience in a restaurant, to-go, or customer service role preferred
- Strong organizational and multitasking skills in a fast-paced environment
- Excellent communication skills, both verbal and written
- Ability to work collaboratively with a team and independently when needed
- Basic math and payment-handling skills
- Knowledge of food safety practices is a plus
Job Duties
- Greet guests warmly in-person and over the phone, ensuring a friendly and professional demeanor at all times
- Accurately take and process to-go orders via phone, online, or in-person
- Confirm all details, including customization requests, to meet guest expectations
- Assemble and package orders to Grimaldi's standards, ensuring accuracy, proper presentation, and quality
- Handle cash, credit, and digital payment transactions efficiently and accurately
- Work closely with kitchen staff to ensure order accuracy and timely preparation
- Communicate clearly about special requests or modifications
- Verify orders before handing them off to guests, ensuring everything is complete and properly packaged
- Maintain a clean, organized to-go station and adhere to food safety and sanitation standards
- Address guest concerns or complaints with a solution-oriented mindset and escalate issues to management when needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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