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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Paid vacation
short-term disability insurance
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
Annual holiday bonus
Job Description
Texas Roadhouse is a vibrant and people-first company renowned for serving legendary steaks and providing outstanding customer service. Since its inception, Texas Roadhouse has grown into a well-loved casual dining restaurant chain known for its warm atmosphere, handcrafted sides, and mouth-watering steaks. The company’s culture revolves around the concept of being a family where employees, affectionately called Roadies, are the heart and soul of the operations. This commitment to employee satisfaction fuels Texas Roadhouse’s reputation not only for exceptional food but also for legendary service. The brand is dedicated to fostering a positive environment where employees enjoy flexible work schedules,... Show More
Job Requirements
- High school diploma or equivalent
- Ability to provide friendly and efficient customer service
- Basic knowledge of menu items
- Ability to handle phone calls and take orders accurately
- Strong organizational skills
- Ability to work in a fast-paced team environment
- Basic computer skills
- Availability to work flexible hours
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Knowledge of phone etiquette and order-taking procedures
- Ability to work collaboratively in a team environment
- Strong organizational skills
- Familiarity with POS systems and online ordering platforms
- Excellent communication skills
- Ability to handle cash and credit transactions accurately
Job Duties
- Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
- Uses proper phone etiquette when answering calls and taking orders
- Knowledgeable of menu to accurately take and place orders
- Demonstrates strong organization and accuracy when packaging orders
- Works collaboratively with Back of House staff to complete orders
- Partners with restaurant managers on quote times
- accurately provides quotes to guests on the length of time to complete their order
- Understands our online and mobile app ordering systems
- Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
- Practices proper safety and sanitation procedures
- Exhibits teamwork at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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