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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Dental Insurance
Employee assistance program
Health Insurance
Disability insurance
Tuition Reimbursement
Opportunities for advancement
flexible schedule
Vision Insurance
Job Description
Texas Roadhouse is a renowned American restaurant chain famous for its mouth-watering steaks, warm hospitality, and inviting atmosphere. Established with a people-first culture, Texas Roadhouse blends legendary food with legendary service, offering not just meals but memorable dining experiences. As one of the leading casual dining restaurants, Texas Roadhouse places a strong emphasis on both the quality of its food and the quality of its service, ensuring that every guest leaves satisfied and eager to return. The company values its employees, referred to as Roadies, and prioritizes their growth, well-being, and career advancement through structured training programs, flexible schedules, and... Show More
Job Requirements
- High school diploma or equivalent
- Ability to communicate effectively
- Previous customer service experience preferred
- Ability to work flexible schedule including evenings and weekends
- Basic math and computer skills
- Ability to stand for long periods
- Must be 18 years or older
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in food service or retail customer service is a plus
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Basic computer skills and familiarity with POS systems
- Ability to work flexible hours including evenings, weekends, and holidays
- Positive attitude and commitment to providing excellent customer service
Job Duties
- Ensure each guest receives a legendary welcome and goodbye when placing or picking up their order
- Use proper phone etiquette when answering calls and taking orders
- Be knowledgeable of the menu to accurately take and place orders
- Demonstrate strong organization and accuracy when packaging orders
- Work collaboratively with back of house staff to complete orders
- Partner with restaurant managers on quote times and accurately provide quotes to guests on the length of time to complete their order
- Understand online and mobile app ordering systems
- Accurately use point of sale (POS) system to place orders, process to-go sales, gift card sales, and cash/credit card transactions
- Practice proper safety and sanitation procedures
- Exhibit teamwork at all times
Job Qualifications
Experience
No experience required
Job Location
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