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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Job Description
Texas Roadhouse is a renowned American restaurant chain famous for its hearty, hand-cut steaks, fall-off-the-bone ribs, and freshly baked bread. Founded with a passion for delivering both legendary food and legendary service, Texas Roadhouse has grown into a people-first company that values its employees as much as it values its customers. Their unique culture emphasizes fun, respect, and the joy of working together, creating an environment where team members can succeed professionally while bringing happiness to guests. Texas Roadhouse prides itself on its inclusive and welcoming atmosphere, offering flexible schedules and rewarding career growth opportunities. The company operates with a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or food service preferred
- Ability to use phone systems and POS technology
- Comfortable working in a fast-paced environment
- Must be able to stand for extended periods
- Strong communication skills
- Team player mentality
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to communicate clearly and politely with guests
- Basic math skills for handling transactions
- Familiarity with POS systems or ability to learn quickly
- Strong organizational skills
- Ability to multi-task in a fast-paced environment
- Friendly and positive attitude
Job Duties
- Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
- Uses proper phone etiquette when answering calls and taking orders
- Knowledgeable of menu to accurately take and place orders
- Demonstrates strong organization and accuracy when packaging orders
- Works collaboratively with Back of House staff to complete orders
- Partners with Restaurant Managers on quote times
- accurately provides quotes to guests on the length of time to complete their order
- Understands our online and mobile app ordering systems
- Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
- Practices proper safety and sanitation procedures
- Exhibits teamwork at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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