Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Paid vacation
short-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
Annual holiday bonus
Job Description
Texas Roadhouse is a dynamic and people-focused company renowned for serving high-quality steaks and providing exceptional customer service. At the core of our brand is a commitment to Legendary Food and Legendary Service, which we deliver consistently to our guests in a fun and engaging environment. Our culture embraces loving what you do today and preparing for future growth and opportunities, making Texas Roadhouse not just a workplace but a community for career development and personal achievement. We are dedicated to fostering a supportive team atmosphere where Roadies, as our employees are affectionately called, thrive and contribute to making every... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous customer service experience preferred
- Ability to communicate clearly and effectively
- Basic computer proficiency
- Ability to work flexible hours including evenings and weekends
- Ability to stand for extended periods
- Ability to handle transactions accurately
- Strong organizational skills
- Capability to work as part of a team
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience is an asset
- Strong communication and interpersonal skills
- Ability to use a point of sale (POS) system efficiently
- Knowledge of food safety and sanitation guidelines
- Basic math skills for handling transactions
- Ability to multitask in a fast-paced environment
- Friendly and positive attitude
Job Duties
- Ensuring each guest receives a legendary welcome and goodbye when placing and or picking up their order
- Uses proper phone etiquette when answering calls and taking orders
- Knowledgeable of menu to accurately take and place orders
- Demonstrates strong organization and accuracy when packaging orders
- Works collaboratively with back of house staff to complete orders
- Partners with restaurant managers on quote times
- accurately provides quotes to guests on the length of time to complete their order
- Understands our online and mobile app ordering systems
- Accurately uses point of sale (POS) system to place orders, process to-go sales, gift card sales, and cash/credit card transactions
- Practices proper safety and sanitation procedures
- Exhibits teamwork at all times
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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