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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Paid vacation
short-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
Annual holiday bonus
Job Description
Texas Roadhouse is a renowned American restaurant chain specializing in hand-cut steaks and fall-off-the-bone ribs. Established with a focus on delivering legendary food and legendary service, Texas Roadhouse has built a strong reputation for its flavorful dishes and hospitable atmosphere. As a people-first company, Texas Roadhouse values its employees, affectionately known as Roadies, who are at the heart and soul of the organization. The company fosters a fun and engaging work culture with flexible work schedules, opportunities for career advancement, and comprehensive training programs to prepare employees for their current roles and future growth. With a commitment to both customer... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or food service preferred
- Strong communication skills
- Ability to handle multiple orders accurately
- Proficiency in using point of sale (POS) systems
- Ability to maintain cleanliness and adhere to safety protocols
- Available to work flexible schedules including evenings and weekends
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to communicate effectively with guests and team members
- Familiarity with POS systems and ability to learn new technology quickly
- Strong organizational and multitasking skills
- Ability to work collaboratively in a fast-paced environment
- Basic knowledge of safety and sanitation standards
Job Duties
- Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
- Uses proper phone etiquette when answering calls and taking orders
- Knowledgeable of menu to accurately take and place orders
- Demonstrates strong organization and accuracy when packaging orders
- Works collaboratively with back of house staff to complete orders
- Partners with restaurant managers on quote times
- accurately provides quotes to guests on the length of time to complete their order
- Understands our online and mobile app ordering systems
- Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
- Practices proper safety and sanitation procedures
- Exhibits teamwork at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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