Texas Roadhouse logo

Texas Roadhouse

To-Go

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Paid vacation
short-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
Annual holiday bonus

Job Description

Texas Roadhouse is a renowned restaurant chain that specializes in serving high-quality steaks and American cuisine in a vibrant and lively atmosphere. Established with a strong commitment to its employees and customers, Texas Roadhouse prides itself on being a people-first company where passionate team members, known as Roadies, are considered the heart and soul of the business. With a culture centered on Legendary Food and Legendary Service, the company aims to provide an unforgettable dining experience that combines excellent food with exceptional customer service. Beyond dining in, Texas Roadhouse has expanded its services to cater to To-Go orders, ensuring that... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Prior customer service or food industry experience preferred
  • Ability to communicate effectively
  • Ability to use POS systems and online ordering platforms
  • Willingness to work flexible schedules including nights, weekends, and holidays
  • Ability to stand for extended periods
  • Must be able to follow safety and sanitation guidelines
  • Must be a team player

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior experience in customer service or restaurant environment is an advantage
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of food safety and sanitation practices
  • Proficiency with point of sale (POS) systems and phone etiquette
  • Ability to multitask and stay organized
  • Friendly and positive attitude

Job Duties

  • Ensure each guest receives a legendary welcome and goodbye when placing and/or picking up their order
  • Use proper phone etiquette when answering calls and taking orders
  • Be knowledgeable of menu to accurately take and place orders
  • Demonstrate strong organization and accuracy when packaging orders
  • Work collaboratively with Back of House staff to complete orders
  • Partner with Restaurant Managers on quote times and accurately provide quotes to guests on order completion time
  • Understand online and mobile app ordering systems
  • Accurately use point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
  • Practice proper safety and sanitation procedures
  • Exhibit teamwork at all times

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Job Qualifications

Experience

No experience required

Job Location

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