Texas Roadhouse logo

Texas Roadhouse

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Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Paid vacation
short-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
Annual holiday bonus

Job Description

Texas Roadhouse is a well-established American casual dining restaurant chain known for its vibrant atmosphere, legendary steaks, and commitment to customer service. Founded on principles that emphasize a people-first culture, Texas Roadhouse prides itself on delivering "Legendary Food and Legendary Service" to every guest. This commitment defines the company’s identity and distinguishes it in the competitive restaurant industry. The brand is dedicated not only to serving high-quality steaks and other menu offerings but also to fostering a workplace environment where employees, known as Roadies, feel valued, supported, and empowered. Texas Roadhouse operates numerous locations across the United States, each designed... Show More

Job Requirements

  • High school diploma or equivalent
  • Customer service experience preferred
  • Ability to communicate clearly and effectively
  • Ability to work flexible hours including evenings and weekends
  • Basic computer skills
  • Ability to stand for extended periods
  • Must be at least 18 years old

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is beneficial
  • Ability to operate POS systems efficiently
  • Strong communication and interpersonal skills
  • Knowledge of food safety and sanitation standards
  • Ability to work in a fast-paced environment
  • Basic math skills for handling transactions

Job Duties

  • Ensure each guest receives a legendary welcome and goodbye when placing and/or picking up their order
  • Use proper phone etiquette when answering calls and taking orders
  • Be knowledgeable of the menu to accurately take and place orders
  • Demonstrate strong organization and accuracy when packaging orders
  • Work collaboratively with Back of House staff to complete orders
  • Partner with Restaurant Managers on quote times and provide accurate quotes to guests on order completion times
  • Understand online and mobile app ordering systems
  • Accurately use point of sale system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
  • Practice proper safety and sanitation procedures
  • Exhibit teamwork at all times

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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