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Texas Roadhouse

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Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Paid vacation
short-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
Annual holiday bonus

Job Description

Texas Roadhouse is a renowned restaurant chain famous for its vibrant atmosphere, exceptional service, and mouthwatering steaks. Established with a people-first philosophy, Texas Roadhouse focuses not only on serving legendary food but also on delivering legendary service in every dining experience. With a warm, welcoming environment, the company prioritizes employee satisfaction and growth alongside customer happiness. Employees are affectionately known as 'Roadies,' and they are considered the heart and soul of the company. Texas Roadhouse maintains a fun work culture, offers flexible scheduling, and provides numerous opportunities for career advancement. They also emphasize formal training, friendly competitions, and consistent recognition... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to communicate effectively
  • Basic phone etiquette skills
  • Knowledge of restaurant menu and ordering system
  • Strong organizational skills
  • Ability to work in a fast-paced environment
  • Availability to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in food service or customer service is an asset
  • Strong communication skills
  • Ability to multi-task in a fast-paced environment
  • Basic computer skills
  • Familiarity with point of sale systems
  • Ability to work collaboratively in a team
  • Positive attitude and customer-focused mindset

Job Duties

  • Ensuring each guest receives a legendary welcome and goodbye when placing and or picking up their order
  • Uses proper phone etiquette when answering calls and taking orders
  • Knowledgeable of menu to accurately take and place orders
  • Demonstrates strong organization and accuracy when packaging orders
  • Works collaboratively with back of house staff to complete orders
  • Partners with restaurant managers on quote times
  • accurately provides quotes to guests on the length of time to complete their order
  • Understands online and mobile app ordering systems
  • Accurately uses point of sale system to place orders, process to-go sales, gift card sales, and cash or credit card transactions
  • Practices proper safety and sanitation procedures
  • Exhibits teamwork at all times

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location