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Title Operations Manager | Full-Time | VyStar Pavilion - (Expired Job)
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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $60,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
Job Description
Oak View Group (OVG) is a renowned global leader in premium live entertainment infrastructure and services. Established in 2015, OVG operates a broad platform that includes venue development, comprehensive venue management, hospitality, and sponsorship sales. The company represents a prestigious collection of seven owned venues worldwide and manages some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This extensive network enables OVG to deliver unparalleled entertainment experiences with innovation, excellence, and community engagement at its core.
The VyStar Pavilion and Port Wentworth Ice Cove are integral parts of OVG... Show More
The VyStar Pavilion and Port Wentworth Ice Cove are integral parts of OVG... Show More
Job Requirements
- Bachelor's or technical degree preferred
- Minimum 3-5 years experience in arena or entertainment venue operations
- Minimum 2 years supervisory or training experience
- Knowledge of public assembly industry operations
- Ability to work flexible schedules including early mornings, evenings, weekends, holidays
- Proficient in Windows and Microsoft Office
- Knowledge of operational procedures and facility event requirements
- Knowledge of hockey facility operations preferred
- Knowledge of NHL/AHL/ECHL rules and regulations
- Knowledge of crowd management and safety regulations
- Preferred knowledge of parking operations
- Experience in concert or special event production preferred
- Ability to operate related equipment
- Strong interpersonal and communication skills
- Ability to work independently and in teams
- Strong organizational and prioritization skills
- Ability to work under pressure and meet deadlines
- Occasional travel availability
- Flexibility to work nights, weekends, holidays
Job Qualifications
- Bachelor's/Technical degree from an accredited college/university/school preferred
- Minimum 3-5+ years' experience in Arena/Entertainment Venue Experience and facility and operations management preferred
- Minimum of 2 years' experience supervising/training personnel
- Related experience and/or training in the public assembly industry in a supervisory or management position
- Must be able to work flexible schedule including, early mornings, evenings, weekends, holidays and extended number of consecutive days
- Proficient knowledge of Windows and Microsoft Office software, standard office equipment including copier and fax machine
- Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility
- Knowledge in a hockey facility preferred, including ice installation, Zamboni and ice edger
- Possess a demonstrated knowledge of NHL/AHL/ECHL standard rules, regulations, policies, and procedures
- Knowledge of operational characteristics of events, including crowd management and control techniques
- fire and public safety regulations, and food service practices
- Preferred knowledge of parking operations
- Production experience involving concert set up, basketball, hockey, special events preferred
- Operate equipment such as Zamboni, golf cart, pallet jacks, forklifts, boom lifts, scrubbing machines or other light power-driven equipment
- Self-motivated with excellent interpersonal and communications skills and the ability to function and make management decisions in a fast-paced high-pressure environment with strong attention to detail and organization
- Ability to work independently and as part of a team
- Ability to follow oral and written instructions and communicate effectively with others in both oral and written form
- Ability to organize and prioritize work to meet deadlines
- Ability to work effectively under pressure and/or stringent schedule and produce accurate results
- Occasional travel may be required
- Must possess the ability to work a flexible schedule, including nights, weekends, and holidays
Job Duties
- Oversee day-to-day building operations, maintenance, special projects
- Plans and coordinates a variety of facility set-ups including ice hockey matches, youth skates, college hockey, family shows, concerts, comedy shows, parking lot events, sports and trade show configurations
- Manage and develop parking procedures that conform to corporate standards specific to the parking operations at the Port Wentworth Ice Cove and Amphitheater
- Overseeing part-time operations, parking and housekeeping staff members for facility setup, event and breakdown
- Oversee facility maintenance program and development of the Computerized Maintenance Management System (CMMS)
- Oversee all purchases of safety equipment, housekeeping, parking and operational supplies for third party vendors
- Assist in performing operations department reviews in weekly staff meetings
- Develop and maintain working relationships with all departments
- Know and guarantee all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations and emergency procedures are followed
- Maintains and oversee departmental equipment
- notify Ice operations manager as additional equipment is needed and schedules services required
- Assist in overseeing and monitoring all ice events, conversion and housekeeping crews, provide team support as required. Ensuring proper scheduling of third-party employees, event setups and event day operations
- Assist event manager with rider specifications, ensuring all setups are completed and set to specifications in data sheets
- Investigate, analyze, and resolve operational problems and complaints
- Deliver timely and accurate information to operations staff for proper setup and ice maintenance at each facility
- Troubleshoot equipment issues, including Zamboni, golf carts, forklift, floor scrubbers, carpet cleaners and lawn equipment
- Preventative maintenance of Zamboni's and blade changes
- Oversee all production equipment, including maintenance and repair as necessary
- Ensure preventative maintenance of all facility equipment
- Oversee event load ins and load outs that are typically early in the mornings and/or late into the evening
- Works with third party vendors and operations managers to upkeep star dressing rooms, locker rooms and painting of interior spaces in facility
- Assist as needed in Ice installation, maintenance, operations, parking, and coordination across all OVG Savannah properties including Enmarket Arena, Johnny Mercer Theatre and any future projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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