Title Event Manager | Full-Time | Navy Pier Events Facility - (Expired Job)

Chicago, IL, USA|Onsite

This job is no longer active

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Job Overview

Employment Type

Full-time

Compensation

Salary

Range $60,000.00 - $75,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) savings plan

401(k) matching

Paid Time Off

vacation days

Job Description

Oak View Group (OVG) is an innovative leader in the global live entertainment industry, specializing in delivering premium live entertainment infrastructure and services. Founded in 2015, OVG has grown to operate a platform that covers venue development, management, hospitality, and sponsorship sales. The company owns or manages a portfolio of seven world-class venues and collaborates with iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. OVG stands out for its commitment to excellence, innovation, and providing unforgettable experiences for both clients and guests.

The Event Manager role is based at Navy Pie... Show More

Job Requirements

Bachelor’s degree preferred
3-5+ years of event management experience in relevant facilities
Strong communication skills
Proficiency in Microsoft Office
Knowledge of event operations
Ability to assess user needs
Understanding of crowd management techniques
Knowledge of customer service standards
Leadership skills including supervision and training
Familiarity with contracts
Awareness of safety regulations
Knowledge of A/V technology
Budget management experience
Understanding of industry terminology
AutoCAD experience preferred

Job Qualifications

3-5+ years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field preferred
Strong oral and written communication skills
Strong computer skills including Microsoft Office applications, word processing, and internet
Knowledge of operational characteristics of events
Ability to identify the needs of facility users
Knowledge of crowd management and control techniques
Knowledge of customer service practices
Knowledge of principles of supervision, scheduling, and training employees
Demonstrated familiarity with facility use contracts
Knowledge of fire and public safety regulations
Knowledge of A/V equipment and electronic systems in public assembly facilities
Experience with budget preparation and control
Familiarity with terminology used in entertainment, convention, and public assembly settings
Experience with AutoCAD preferred but not required

Job Duties

Direct all facility staff in delivering facility services for events and resolving event related problems
Direct and participate in pre-event planning, reviewing event history, initiating correspondence and conferences with the event planner, suppliers, and Navy Pier staff
Compile and review event and contractor charges with appropriate OVG360 staff and event planner, prepare documentation for invoice preparation, and assist in follow-up on collections
Conduct post-event meetings with event planners and contractors to evaluate services provided
Conduct facility tours for potential customers, explain services and facilities available, and determine event needs
Assist with preparing pricing estimates for prospective meetings
Monitor and ensure compliance with contractual responsibilities of all parties
Prepare pre-event planning documents and instructions
Ensure compliance with all facility and governmental rules and regulations by event planners and service providers
Provide clear, concise, and timely communication of directives to other departments
Implement facility rules, regulations, policies, and procedures
Maintain proper image and generate positive public relations with patrons and staff
Work with internal service partners to provide quality customer service
Serve as liaison for facility clients to ensure highest level of customer service for external service providers
Establish new standards of customer service by collaborating with departments
Participate in training and supervision of other Event Managers
Perform other job-related duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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