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Ticketing Office & Events Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.25 - $27.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule

Job Description

The Columbus Blue Jackets are a premier professional ice hockey team competing in the National Hockey League (NHL), committed to delivering an exceptional experience to fans both on and off the ice. Established with a passion for sports and community engagement, the organization prides itself on fostering a vibrant environment that supports fan engagement, outstanding service, and memorable events that celebrate the spirit of hockey and the local community. The Blue Jackets operate from the Nationwide Arena, an exemplary venue known for its first-class amenities and fan-friendly services. The organization's Ticket Sales & Service Department plays a pivotal role in... Show More

Job Requirements

  • Bachelor's degree in sports or event/hospitality management, communications or marketing specialization preferred
  • At least 1 year of relevant industry experience and/or training or equivalent combination of education and experience
  • Knowledge of Microsoft Office and CRM
  • Experience in Archtics and Salesforce is a plus

Job Qualifications

  • Bachelor's degree in sports or event/hospitality management, communications or marketing specialization preferred
  • At least 1 year of relevant industry experience and/or training or equivalent combination of education and experience
  • Knowledge of Microsoft Office and CRM
  • Experience in Archtics and Salesforce is a plus

Job Duties

  • Assist the Ticket Sales & Service teams with the creation, planning and execution of STH events and the fulfillment of STH benefits
  • Assist the CRM Coordinator in various data capture activities, including Event RSVPs and other areas as needed on the Ticketing department's behalf
  • Assist with inventory management and delivery of all STH gifts and incentives, renewal sweepstake prizes and promotional items
  • Serve as a liaison with the Group Sales Coordinator between the sales and service teams and other departments within the CBJ organization, CBJAM, our concessions partner (Delaware North) and Nationwide Arena to ensure all ticket programs and events operate at a world-class level
  • Assist with departmental mailings to STHs and other CBJ fans
  • Assist with editing and preparing of department collateral
  • Support administrative and project requirements, as assigned
  • Organize and provide feedback from post-game and event surveys
  • Work closely with the Vice President of Ticket Sales to maintain accurate invoice records
  • Regularly attend and participate in meetings with CBJ, CBJAM, DNC, & NWA staff to enhance CBJ Ticket Office events

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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