Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $30.88
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
The Oakland Museum of California (OMCA) is a renowned institution dedicated to celebrating the art, history, and culture of California. As a multidisciplinary museum, OMCA is uniquely positioned to offer visitors a deep and enriching experience through its diverse exhibitions, programs, and community engagements. Located in Oakland, California, the museum is committed to fostering diversity, inclusion, accessibility, and equity, ensuring it represents and serves the broad spectrum of its community. OMCA strives to create a welcoming environment where visitors from various backgrounds can connect with the state's rich heritage and artistic expression.
OMCA operates as a dynamic space where ... Show More
OMCA operates as a dynamic space where ... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of experience in retail, sales, or customer service
- proficiency in English both spoken and written
- ability to handle money accurately
- ability to work flexible schedules including evenings and weekends
- ability to engage with diverse visitor populations
- ability to lift up to 25 pounds
- ability to work in indoor and outdoor environments
- availability to travel between OMCA locations as needed
Job Qualifications
- Ability to display and encourage visitor and internal customer service, take and share responsibility and treat others with respect
- 1-2 years of retail, sales, or service industry experience
- English language proficiency in both spoken and written form
- customer service practices and principles in a diverse environment
- knowledge of basic math with demonstrated proficiency in handling money/cashiering
Job Duties
- Match OMCA offerings to the interests and needs of guests to sell admission and program tickets, memberships, and merchandise through multiple electronic point-of-sale systems
- respond to telephone, voicemail, written, and e-mail inquiries for information regarding visits, tours, accessibility, member sales, etc
- greet and welcome visitors and offer helpful directions to a variety of OMCA offerings
- provide accurate information and answers in a timely manner about exhibitions, programs, facility usage and events to all visitors, document visitor comments and inquiries in appropriate systems
- serve as an advocate for the visitor while promoting the welfare of the museum and communicate with a variety of visitors with diverse interests and abilities to ensure a positive museum experience
- serve as greeter, event check-in person, ticket-taker, and/or usher at museum-sponsored or private event programs
- participate in visitor data collection efforts to improve targeting of offerings and increase sales
- assist event clients and guests by orienting vendors and guests to appropriate points of entry and paths of arrival
- participate in organizational trainings and meetings as required
- assist guests in selecting merchandise by using product information and available resources to educate customers and connect stories about products to the overall mission
- complete sales transactions efficiently and accurately
- restock merchandise and organize displayed items
- process and manage shipments of new product for sale including verifying packing slips/invoices and marking new merchandise
- assist with online store assets including writing copy for product descriptions and editing product photography
- package orders from the online store for shipment
- assist in conducting annual inventory
- tidy merchandise, rearrange displays, and clean work areas
- restock and assemble boxes and other supplies
- open and/or close ticketing desk and/or store as needed
- count money at beginning and end of shift as assigned and ensure accurate registry logs
- create and post program, event, and store signage conforming to OMCA Store style guides
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: