Ticket/Gate Agent (Customer Service Agent) - PHL at Delta Airlines Philadelphia, PA
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
competitive salary
401(k) with company contributions
Paid vacation
Paid personal time
Paid holidays
Paid maternity/parental leave
Medical insurance
Dental Insurance
Vision Insurance
short term disability
long term disability
Life insurance
Family care assistance
wellbeing programs
flight privileges
Career development programs
Community service and sustainability initiatives
Business Resource Groups
Recognition rewards
Employee Discounts
Job Description
Delta Air Lines, a leading global airline, is renowned for its commitment to connecting people and places with exceptional service and reliability. With its headquarters in Atlanta, Georgia, Delta operates an extensive domestic and international network, employing tens of thousands of professionals dedicated to delivering outstanding travel experiences. As a prominent player in the aviation industry, Delta emphasizes safety, customer satisfaction, and innovation, ensuring every flight not only meets but exceeds expectations.
At its Philadelphia (PHL) station, Delta Air Lines is seeking motivated individuals to join its team as Ticket/Gate Agents (Customer Service Agents). This entry-level position is vital t... Show More
At its Philadelphia (PHL) station, Delta Air Lines is seeking motivated individuals to join its team as Ticket/Gate Agents (Customer Service Agents). This entry-level position is vital t... Show More
Job Requirements
- Consistently prioritizes safety and security of self, others, and personal data
- embraces diverse people, thinking, and styles
- possesses a high school diploma, GED, or high school equivalency
- is at least 18 years of age and has authorization to work in the United States
- proficiency in English
- strong verbal and written communication skills using appropriate grammar, tone, and pronunciation
- possesses basic digital literacy
- passes a physical ability test (PAT)
- passes a Customer Service Assessment
- ability to hold airport specific requirements such as a SIDA Badge and Customs Seal
Job Qualifications
- High school diploma, GED, or high school equivalency
- proficiency in English
- strong verbal and written communication skills using appropriate grammar, tone, and pronunciation
- basic digital literacy
- ability to pass a physical ability test (PAT)
- ability to pass a Customer Service Assessment
- ability to hold airport specific requirements such as a SIDA Badge and Customs Seal
Job Duties
- Owning the check-in process, boarding process, and seat availability
- making gate announcements
- ensuring customers have accurate travel documentation
- tagging and lifting baggage up to 70 pounds
- operating loading bridges
- opening, closing, and securing aircraft doors
- escorting unaccompanied minors and disabled passengers throughout the airport
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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