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Delta Airlines

Ticket/Gate Agent (Customer Service Agent) - PHL

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $19.76 - $1.00
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Work Schedule

Rotating Shifts
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Benefits

competitive salary
Profit sharing program
Performance incentives
401(k) with generous company contributions up to 9%
Vacation Time
Paid personal time
Paid holidays
Paid maternity/parental leave
Health Insurance
Dental Insurance
Vision Insurance
Short/long term disability insurance
Life insurance
Family care assistance
Holistic wellbeing programs
Space-available flight privileges
Career development programs
Community service partnerships
Business Resource Groups
Recognition rewards
Employee Discounts

Job Description

Delta Air Lines, a leading global airline headquartered in Atlanta, Georgia, is renowned for its commitment to excellence, customer service, and innovative approach to air travel. As one of the world’s largest airlines, Delta operates an extensive network of domestic and international flights, connecting millions of passengers to destinations worldwide every year. The company’s dedication to safety, reliability, and customer satisfaction has established it as a preferred choice for travelers seeking seamless and enjoyable flying experiences. Delta’s work culture emphasizes its core values of Care, Integrity, Resilience, and Servant Leadership, fostering a collaborative and inclusive environment where employees are encouraged... Show More

Job Requirements

  • consistently prioritizes safety and security of self, others, and personal data
  • embrace diverse people, thinking, and styles
  • possesses a high school diploma, GED, or high school equivalency
  • is at least 18 years of age and has authorization to work in the United States
  • proficiency in English
  • strong verbal and written communication skills using appropriate grammar, tone, and pronunciation
  • possess basic digital literacy
  • pass a physical ability test (PAT)
  • pass a Customer Service Assessment
  • ability to hold airport specific requirements such as a SIDA Badge and Customs Seal

Job Qualifications

  • possesses a high school diploma, GED, or high school equivalency
  • proficiency in English
  • strong verbal and written communication skills using appropriate grammar, tone, and pronunciation
  • basic digital literacy
  • ability to hold airport specific requirements such as a SIDA Badge and Customs Seal

Job Duties

  • owning the check-in process, boarding process, and seat availability, including making gate announcements and ensuring customers have the accurate travel documentation
  • tagging and lifting baggage from scales to conveyor belts with some bags weighing up to 70 pounds
  • operating loading bridges
  • opening, closing, and securing aircraft doors
  • escorting unaccompanied minors and disabled passengers throughout the airport

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.