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ASM Global

Ticket Sales Representative - Syracuse

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $17.60
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan

Job Description

Legends Global is a premier global partner to the world’s greatest live events, venues, and brands. With a robust network spanning 450 venues worldwide, Legends Global supports the hosting of 20,000 events annually and entertains an impressive 165 million guests each year. The company excels by delivering a fully integrated suite of premium services that ensures its partners remain front and center through its unique white-label approach. Their comprehensive expertise covers every facet of the live event and venue industry, including feasibility and consulting, owner’s representation, sales and partnerships, hospitality, merchandise, venue management, as well as content and booking for... Show More

Job Requirements

  • Bachelor’s degree or equivalent
  • 1-2 years sales experience preferred
  • Excellent verbal and written communication skills
  • Ability to use Salesforce CRM
  • Ability to work non-traditional hours including evenings and weekends
  • Strong organizational and time management skills
  • Ability to handle high volume of calls and emails
  • Team-oriented mindset
  • Proficiency in Microsoft Office programs
  • Willingness to learn and adapt
  • Positive attitude and professional demeanor

Job Qualifications

  • Bachelor’s degree or equivalent
  • 1-2 years sales experience is preferred
  • Excellent professional verbal and written communication skills
  • Maintain a professional image and positive attitude
  • Serve as a main point of contact for general athletic ticket inquiries through inbound phone calls, email, and social media
  • Set and conduct in stadium, arena and out of the office sales appointments
  • Effectively use Salesforce CRM to maintain accurate records of all client and prospect interactions
  • Reach and exceed individual and team sales revenue goals
  • Assist with managing and stewarding existing season ticket members
  • Prospect and cultivate new sales leads through creative lead generation methods and following up on leads from partner organizations
  • Ability to learn and master software programs including Salesforce CRM and ticketing platforms
  • Ability to handle heavy volume of outbound and inbound phone calls and emails
  • Excellent time management and organizational skills
  • Optimistic team-first attitude with competitive desire to excel
  • Ability to work in a team-oriented environment and communicate effectively with C-level clients
  • Proficient in Microsoft Office including Word, Excel and PowerPoint
  • Strong work ethic and desire to build a career in professional sports

Job Duties

  • Offer a full menu of seating opportunities for Syracuse Football, Men’s Basketball, and Women’s Basketball ticket packages
  • Coordinate and execute sales calls on all potential customers through provided leads, prospecting, cold calling, and referrals from current customers
  • Effectively use Salesforce CRM to maintain accurate records of all client and prospect interactions
  • Participate and contribute in weekly sales meetings and training sessions
  • Work in conjunction with Syracuse Athletic Department and Ticketing staff to promote and generate sales on all events while providing a great fan experience
  • Assist with any administrative ticket functions
  • Assist with any special projects or duties as assigned by Director, Sales and Annual Fundraising
  • Setting and conducting in arena and out of the office appointments
  • Must be willing to work non-traditional hours, weekends, events, and game days
  • Be accountable for activity levels such as calls made and appointments set and meeting sales goals

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location