Job Overview
Employment Type
Temporary
Part-time
Work Schedule
Weekend Shifts
Benefits
Free all-access Brighton ski pass
Free UTA ski bus access
Discounted Brighton lift tickets for friends and family
Access to discounted lift tickets at multiple ski areas
Employee discounts at all Brighton outlets and all Boyne Resorts
Discounted membership at Momentum Indoor Climbing gym
Pro deals through ExpertVoice, Liberty Mountain, and Outdoor Prolink
Job Description
Brighton Resort is a popular mountain destination known for its vibrant winter sports culture and guest-focused hospitality. Located in a prime skiing location, the resort attracts visitors from across the region seeking an exhilarating mountain experience. With a commitment to providing top-tier service and a welcoming atmosphere, Brighton Resort offers a wide range of ski and snowboarding opportunities, as well as a variety of amenities designed to enhance the guest experience.
As a winter seasonal resort, Brighton emphasizes not only thrilling outdoor activities but also exceptional guest services that foster a friendly and inclusive environment. The resort pri... Show More
As a winter seasonal resort, Brighton emphasizes not only thrilling outdoor activities but also exceptional guest services that foster a friendly and inclusive environment. The resort pri... Show More
Job Requirements
- High school diploma or equivalent
- availability for a seasonal winter position
- strong communication skills
- basic math proficiency for cash handling
- physical ability to stand for extended periods
- ability to work in fast-paced, high-energy environment
- willingness to work weekends, evenings, and holidays
- reliable transportation in winter conditions
- commitment to safety and security protocols
Job Qualifications
- Strong interpersonal and communication skills
- positive, professional attitude under pressure
- basic computer and cash/card-handling experience
- reliable attendance and punctuality
- ability to stand for extended periods in a busy indoor setting
- availability for at least three shifts per week, including weekends, evenings, and holidays
- reliable transportation to and from the resort in winter conditions
- commitment to excellent customer service and teamwork
- previous guest service, retail, or hospitality experience preferred
- familiarity with ski resort operations preferred
Job Duties
- Greet every guest with warmth, professionalism, and enthusiasm
- provide clear, accurate information about tickets, passes, and resort services
- represent Brighton’s approachable, friendly culture authentically
- process ticket and pass sales quickly and accurately, even during peak times
- maintain attention to detail with card handling and point-of-sale systems
- take ownership of resolving any errors promptly and willing to ask questions
- listen actively to guest questions and concerns
- turn challenges into positive experiences through patience and empathy
- offer helpful information about mountain conditions, resort facilities, and services
- support coworkers during busy rush periods
- communicate effectively with the ticket office team and other departments
- contribute to a positive, supportive atmosphere
- arrive consistently on time, ready for work
- handle money and sensitive information responsibly
- follow all card-handling and security procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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