Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $70,000.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k plan
Paid vacation
Job Description
The South Bend Cubs are a renowned minor league baseball team, celebrated for their championship victories in 2019 and 2022 in the Midwest League. Recognized for excellence, the organization has been awarded the prestigious Golden Bobblehead award in 2022 and named the Best Ballpark by Ballpark Digest in both 2022 and 2023. The South Bend Cubs have a rich tradition of delivering an outstanding fan experience in one of the most lauded ballparks in the minor leagues, highlighted by a significant $48 million stadium renovation that commenced in September 2024. This investment underscores the organization's commitment to creating a top-tier... Show More
Job Requirements
- Degree from 4-year program
- minimum of 3-5 years of box office experience
- ability to work event nights weekends and holidays
- superior problem-solving skills
- excellent organizational and communication skills
- ability to manage multiple projects and meet deadlines
- must be able to stand and/or walk for up to 2 hours
Job Qualifications
- Degree from 4-year program
- minimum of 3-5 years of box office experience Tickets.com experience preferred but not required
- individual must be energetic enthusiastic and dedicated
- individual must be able to oversee multiple projects meet deadlines and achieve objectives
- ability to work event nights weekends and holidays as required
- superior problem-solver with ability to work independently
- effective organizational and follow-up skills
- excellent communication and people skills
- must be a team player and be willing to help in all areas of the business
- must be able to stand and/or walk for up to 2 hours
Job Duties
- Hire supervise and train part-time and game day personnel and operations
- become well versed in our ticketing system ProVenue
- set up annual schedule and seating diagram within ProVenue
- collaborate closely with staff to fulfill individual tickets group tickets sponsorship tickets and special event ticket orders
- prepare detailed deposit game day weekly sales and accounting reports as necessary
- provide reconciliation of funds collected tickets sold with finance department records
- generate and maintain yearly budget within ticket operations department
- facilitate season and mini plan sales by carefully planning seat locations
- participate in creating and marketing ticket and group plans
- provide superior customer service to clients including existing ticket holders new prospects and single game customers
- maintain records and report on commissions earned by sales staff
- attend and contribute to department and company staff meetings
- manage small book of business of ticket account
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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