Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $70,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401K Program
Paid vacation
commission structure
Bonus opportunities
Job Description
The South Bend Cubs are a distinguished minor league baseball organization renowned for their commitment to excellence and fan engagement. Celebrated as the 2019 and 2022 Midwest League Champions, the South Bend Cubs have earned recognition not only through their on-field success but also through their exceptional facilities and community involvement. The team has been honored with prestigious awards, including being voted by Ballpark Digest as the Best Ballpark in both 2022 and 2023, and winning the 2022 Golden Bobblehead award, underscoring their prominence in minor league baseball. In addition, the South Bend Cubs are undergoing a significant transformation with... Show More
Job Requirements
- Degree from 4-year program
- Minimum of 3-5 years of box office experience
- Ability to work event nights, weekends and holidays
- Superior problem-solving skills
- Effective organizational skills
- Excellent communication skills
- Ability to work independently and as part of a team
- Physical ability to stand and/or walk for up to 2 hours
Job Qualifications
- Degree from 4-year program
- Minimum of 3-5 years of box office experience, Tickets.com experience preferred but not required
- Individual must be energetic, enthusiastic, and dedicated
- Individual must be able to oversee multiple projects, meet deadlines and achieve objectives
- Ability to work event nights, weekends and holidays as required
- Superior problem-solver, with ability to work independently
- Effective organizational and follow-up skills
- Excellent communication and people skills
- Must be a team player and be willing to help in all areas of the business
- Must be able to stand and/or walk for up to 2 hours
Job Duties
- Hire, supervise and train part-time and game day personnel and operations
- Become well versed in our Ticketing System - ProVenue
- Set up annual schedule and seating diagram within ProVenue
- Collaborate closely with staff to fulfill individual tickets, group tickets, sponsorship tickets and special event ticket orders
- Preparing detailed deposit, game day, weekly sales, and accounting reports as necessary
- Provide reconciliation of funds collected/tickets sold with Finance Department records
- Generate and maintain yearly budget within ticket operations department
- Facilitating season and mini plan sales by carefully planning seat locations
- Participate in creating and marketing ticket & group plans
- Provide superior customer service to clients including existing ticket holders, new prospects, and single game customers
- Maintain records and report on commissions earned by sales staff
- Attend and contribute to department and company staff meetings
- Manage small book of business of ticket account
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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