Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $70,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401K Program
Paid vacation time
Commission/bonus structure
Job Description
The South Bend Cubs are a premier minor league baseball team renowned for their excellence both on and off the field. As the 2019 and 2022 Midwest League Champions, the organization has earned a respected place in minor league baseball. Adding to their prestige, the South Bend Cubs have been voted Best Ballpark by Ballpark Digest for two consecutive years in 2022 and 2023. Furthermore, they earned the distinguished 2022 Golden Bobblehead award, a testament to their commitment to fan experience and community engagement. With a state-of-the-art stadium renovation project valued at 48 million dollars starting in September 2024, the... Show More
Job Requirements
- Degree from 4-year program
- Minimum of 3-5 years of box office experience
- Tickets.com experience preferred but not required
- Energetic, enthusiastic, and dedicated
- Ability to oversee multiple projects, meet deadlines and achieve objectives
- Ability to work event nights, weekends and holidays as required
- Superior problem-solver
- Effective organizational and follow-up skills
- Excellent communication and people skills
- Team player
- Able to stand and/or walk for up to 2 hours
Job Qualifications
- Degree from 4-year program
- Minimum of 3-5 years of box office experience
- Tickets.com experience preferred but not required
- Energetic and enthusiastic
- Ability to oversee multiple projects, meet deadlines and achieve objectives
- Superior problem-solver
- Effective organizational and follow-up skills
- Excellent communication and people skills
- Team player
- Able to stand and/or walk for up to 2 hours
Job Duties
- Hire, supervise and train part-time and game day personnel and operations
- Become well versed in our Ticketing System - ProVenue
- Set up annual schedule and seating diagram within ProVenue
- Collaborate closely with staff to fulfill individual tickets, group tickets, sponsorship tickets and special event ticket orders
- Prepare detailed deposit, game day, weekly sales, and accounting reports as necessary
- Provide reconciliation of funds collected/tickets sold with Finance Department records
- Generate and maintain yearly budget within ticket operations department
- Facilitate season and mini plan sales by carefully planning seat locations
- Participate in creating and marketing ticket and group plans
- Provide superior customer service to clients including existing ticket holders, new prospects, and single game customers
- Maintain records and report on commissions earned by sales staff
- Attend and contribute to department and company staff meetings
- Manage small book of business of ticket account
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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