Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $70,000.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k plan
Paid vacation
Job Description
The South Bend Cubs are a celebrated minor league baseball team and a cornerstone of the Midwest League, having proudly secured championships in 2019 and 2022. They play at Four Winds Field, a venue recognized for excellence and fan experience, having been voted Best Ballpark in both 2022 and 2023 by Ballpark Digest. This accolade highlights the ballpark's commitment to providing outstanding amenities and memorable experiences to baseball fans. Further cementing their reputation, the team also earned the 2022 Golden Bobblehead award, a prestigious recognition in minor league baseball. Currently, the organization is in a transformative phase with a significant... Show More
Job Requirements
- Degree from 4-year program
- Minimum of 3-5 years of box office experience
- Ability to work event nights weekends and holidays as required
- Superior problem-solver with ability to work independently
- Effective organizational and follow-up skills
- Excellent communication and people skills
- Must be a team player and willing to help in all areas of the business
- Must be able to stand and or walk for up to 2 hours
Job Qualifications
- Degree from 4-year program
- Minimum of 3-5 years of box office experience
- Tickets.com experience preferred but not required
- Energetic enthusiastic and dedicated
- Ability to oversee multiple projects meet deadlines and achieve objectives
- Superior problem-solver with ability to work independently
- Effective organizational and follow-up skills
- Excellent communication and people skills
- Must be a team player and willing to help in all areas of the business
- Must be able to stand and or walk for up to 2 hours
Job Duties
- Hire supervise and train part-time and game day personnel and operations
- Become well versed in our Ticketing System - ProVenue
- Set up annual schedule and seating diagram within ProVenue
- Collaborate closely with staff to fulfill individual tickets group tickets sponsorship tickets and special event ticket orders
- Prepare detailed deposit game day weekly sales and accounting reports as necessary
- Provide reconciliation of funds collected tickets sold with Finance Department records
- Generate and maintain yearly budget within ticket operations department
- Facilitate season and mini plan sales by carefully planning seat locations
- Participate in creating and marketing ticket and group plans
- Provide superior customer service to clients including existing ticket holders new prospects and single game customers
- Maintain records and report on commissions earned by sales staff
- Attend and contribute to department and company staff meetings
- Manage small book of business of ticket account
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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