Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $70,000.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401K Program
Paid vacation time
commission structure
Bonus opportunities
Job Description
The South Bend Cubs are a distinguished minor league baseball team renowned for their commitment to excellence and exceptional fan experiences. Having secured the Midwest League Championship titles in 2019 and 2022, the organization has established itself as one of the premier teams in minor league baseball. Their home, the Four Winds Field, has been recognized as the Best Ballpark by Ballpark Digest in both 2022 and 2023, highlighting the team's dedication to providing an outstanding stadium experience. Moreover, the 2022 Golden Bobblehead award further cements the Cubs' status as leaders in minor league promotions and fan engagement. The organization... Show More
Job Requirements
- Degree from 4-year program
- Minimum of 3-5 years of box office experience
- Ability to work event nights, weekends and holidays
- Ability to stand and/or walk for up to 2 hours
Job Qualifications
- Degree from 4-year program
- Minimum of 3-5 years of box office experience
- Tickets.com experience preferred but not required
- Energetic, enthusiastic, and dedicated
- Ability to oversee multiple projects, meet deadlines and achieve objectives
- Ability to work event nights, weekends and holidays as required
- Superior problem-solver, able to work independently
- Effective organizational and follow-up skills
- Excellent communication and people skills
- Team player willing to help in all areas of the business
- Ability to stand and/or walk for up to 2 hours
Job Duties
- Hire, supervise and train part-time and game day personnel and operations
- Become well versed in our ticketing system – ProVenue
- Set up annual schedule and seating diagram within ProVenue
- Collaborate closely with staff to fulfill individual tickets, group tickets, sponsorship tickets and special event ticket orders
- Prepare detailed deposit, game day, weekly sales, and accounting reports as necessary
- Provide reconciliation of funds collected/tickets sold with Finance Department records
- Generate and maintain yearly budget within ticket operations department
- Facilitate season and mini plan sales by carefully planning seat locations
- Participate in creating and marketing ticket and group plans
- Provide superior customer service to clients including existing ticket holders, new prospects, and single game customers
- Maintain records and report on commissions earned by sales staff
- Attend and contribute to department and company staff meetings
- Manage small book of business of ticket account
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter