
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $1.00
Work Schedule
Standard Hours
Day Shifts
Benefits
health benefits
wellness incentive programs
Employee Discounts
Free Meals
Free parking
Professional development opportunities
Job Description
MGM Resorts International is a globally renowned leader in the hospitality and entertainment industry, headquartered in Las Vegas, Nevada. Known for its vibrant and dynamic presence, MGM Resorts operates a diverse portfolio of iconic hotels, casinos, and entertainment venues that attract millions of visitors from around the world each year. The company is deeply committed to providing exceptional guest experiences, leveraging a blend of world-class service, innovation, and a thrilling atmosphere that stands out in the leisure and entertainment sector. As one of the most prominent employers in the Las Vegas area, MGM Resorts offers a unique work environment filled... Show More
Job Requirements
- HS Diploma/GED is required
- 2+ years of ticket office experience or cash handling is required
- 2+ years leading/supervising or managing employees is preferred
Job Qualifications
- HS Diploma/GED
- 2+ years of ticket office experience or cash handling
- 2+ years leading/supervising or managing employees is preferred
Job Duties
- Support the manager in maintaining all shows or events inventory
- Provide knowledgeable answers to guest questions
- provide detailed information regarding the property amenities and local area, as well as resolve guest complaints within scope of authority
- Maintain internal and external show information and outside property sales in the ticketing system
- update information on all tours, shows and other event sales
- Develop new and analyze existing procedures and special promotions that will improve guest patronage
- Generate daily reports on all events for senior leadership, management and promoters
- Manage the guest queue system assembling or disassembling queues and stanchions as needed
- Supervise human resources responsibilities for assigned department(s), create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction
- quality hiring, training and succession planning processes that encompass the company’s diversity commitment and ensure departmental standards and goals are understood and met
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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